Change and Communications Lead (temporary position - 18 months)
Miejsce pracy : Kraków
Your responsibilities
What you’ll do :
Leading the design, implement and ongoing management of a structured methodology, processes and toolkit (e.g. Prosci ADKAR), to support adoption of the changes required by a projects or initiatives
Lead change management activities
Support the design, development, delivery and management of communications (internal and external)
Leading and facilitating teams through continuous improvement, and ensuring standardization for Change and Communication processes, services, and deliverables (artefacts)
Identify current industry best practices and implement those best practices into the organization
Manage interaction with outside services related to support for communications or Change programs / projects, e.g. Translation agencies, video creators, etc.
Develops and monitors Change and Communication KPIs (for the GBS Team objectives and services)
Adheres and proponent of the Lean Operations framework, Inc. High Performance Culture
Change Initiative / Project related :
Leads “Change and Communications” workstream in projects
Conducts Rapid Assessments across programs / projects to determine Change and Communications needs
Assess the change impacts
Assess change readiness and identify key stakeholders
Lead or support the design and delivery of training programs
Integrate change management activities into project plans
Evaluate and ensure user readiness
Identify, connect with, and manage stakeholders
Track and report issues
Define and measure success metrics and monitor change progress
Consults and coach project teams in change and communication related activities
Supports and engages senior leaders, managers and supervisors in change and communication related activities
Support organizational design and definition of roles and responsibilities
Routine and ad hoc communication related :
Key Point of Contact for GBS Leadership for business wide communication support (Executive level, GBS Directors)
Develop, manage and deliver global, regional and localized communications
Develop the content and coordinate the production of communication, e.g. Amway intranet, email communication, videos, workshops, and events for stakeholders, etc.
Manage the translations of communications across the individual markets
Assess communication / engagement effectiveness and implement feedback mechanism
Manage and adhere to communication review and approval processes / timelines
Our requirements
What we offer
Benefits
Recruitment stages
Amway Global Business Services
Amway is the world’s #1 direct selling company and one of the largest family-owned businesses globally. Since 1959, we’ve been empowering people with innovative solutions and over 450 premium products in nutrition, beauty, and home care. Sold exclusively through our network of independent distributors and our webshop, our products help millions live healthier, more vibrant lives. With a presence in over 100 countries and $7.4 billion in revenue in 2024, Amway continues to lead the way.
Our top brands? Nutrilite™ – the world’s #1 brand of vitamins and supplements, ARTISTRY™ – high-performance skincare and beauty, and eSpring™ – cutting-edge water filtration systems.
Change Communication • Kraków, małopolskie, Polska