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Change and Communications Lead (temporary position - 18 months)

Change and Communications Lead (temporary position - 18 months)

Amway Global Business ServicesKraków, małopolskie, Polska
5 days ago
Job description

Change and Communications Lead (temporary position - 18 months)

Miejsce pracy : Kraków

Your responsibilities

What you’ll do :

Leading the design, implement and ongoing management of a structured methodology, processes and toolkit (e.g. Prosci ADKAR), to support adoption of the changes required by a projects or initiatives

Lead change management activities

Support the design, development, delivery and management of communications (internal and external)

Leading and facilitating teams through continuous improvement, and ensuring standardization for Change and Communication processes, services, and deliverables (artefacts)

Identify current industry best practices and implement those best practices into the organization

Manage interaction with outside services related to support for communications or Change programs / projects, e.g. Translation agencies, video creators, etc.

Develops and monitors Change and Communication KPIs (for the GBS Team objectives and services)

Adheres and proponent of the Lean Operations framework, Inc. High Performance Culture

Change Initiative / Project related :

Leads “Change and Communications” workstream in projects

Conducts Rapid Assessments across programs / projects to determine Change and Communications needs

Assess the change impacts

Assess change readiness and identify key stakeholders

Lead or support the design and delivery of training programs

Integrate change management activities into project plans

Evaluate and ensure user readiness

Identify, connect with, and manage stakeholders

Track and report issues

Define and measure success metrics and monitor change progress

Consults and coach project teams in change and communication related activities

Supports and engages senior leaders, managers and supervisors in change and communication related activities

Support organizational design and definition of roles and responsibilities

Routine and ad hoc communication related :

Key Point of Contact for GBS Leadership for business wide communication support (Executive level, GBS Directors)

Develop, manage and deliver global, regional and localized communications

Develop the content and coordinate the production of communication, e.g. Amway intranet, email communication, videos, workshops, and events for stakeholders, etc.

Manage the translations of communications across the individual markets

Assess communication / engagement effectiveness and implement feedback mechanism

Manage and adhere to communication review and approval processes / timelines

Our requirements

  • Min. 3 years of experience in the field of Change Management & Communication, and / or Internal Communications and / or Corporate Communications.
  • Min. 3 years of project experience specific to Change and Communication project or operational roles
  • Preferred - Certification in Prosci® Change Management Program, or any other recognized Change Management certification, and / or experienced in ADKAR methodology will be an advantage
  • Experience with large-scale organizational change efforts
  • Excellent Communication Skills
  • Fluent / native English. Any other language would be an asset (e.g. Spanish, Chinese / Mandarin)
  • Exceptional communication skills, both written and verbal
  • Excellent active listening skills
  • Ability to clearly articulate messages to a variety of audiences
  • Change Management Competency
  • Change management and / or Communications certification desired
  • A solid understanding of how people go through a change and the change process
  • Experience and knowledge of change management principles, methodologies and tools
  • Familiarity with project management approaches, tools and phases of the project lifecycle
  • Flexibility
  • Flexible and adaptable; able to work in ambiguous situations
  • Resilient and tenacious with a propensity to persevere
  • Forward looking with a holistic approach
  • Interpersonal Skills (Team Player)
  • Able to work effectively at all levels in an organization
  • Must be a team player and able to work collaboratively with and through other
  • The possession of strong interpersonal and intercultural competencies is a must
  • Flexibility in working with people from different regions globally, and the ability to relate to staff at all levels
  • Business Influence
  • Ability to establish and maintain strong relationships
  • Ability to influence others and move toward a common vision or goal
  • Organized with a natural inclination for planning strategy and tactics
  • Commitment to the change
  • Problem solving and root cause identification skills
  • Ability to work independently with minimal supervision
  • Be a self-motivated and result-oriented individual
  • Proactive attitude and ability to work independently and to plan and prioritize workload in line with business need
  • Knowledge of the business
  • Acute business acumen and understanding of organizational issues and challenge

What we offer

  • Hybrid Work model (3 days from the office)
  • Private medical care in LuxMed Group
  • MyBenefit Cafeteria Platform (with Multisport card available)
  • Group Life Insurance
  • Additional day off for your Birthday
  • Additional two days off per year for voluntary activities of your choice
  • Employee discount for high-quality Amway products
  • Annual Bonus depending on the yearly company and individual performance
  • Various portfolio of internal and external trainings : professional certifications, access to the e-learning platform
  • Possibility of growth within the organization
  • International team environment
  • Numerous company events and office initiatives
  • Family atmosphere with no formal dress code
  • Attractive office location in the heart of Krakow (High 5ive, Pawia street)
  • Benefits

  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • fruits
  • corporate products and services at discounted prices
  • integration events
  • no dress code
  • coffee / tea
  • parking space for employees
  • leisure zone
  • Additional day off for your Birthday
  • Recruitment stages

  • Initial Video Call
  • Interview + Role Play
  • Final decision
  • Amway Global Business Services

    Amway is the world’s #1 direct selling company and one of the largest family-owned businesses globally. Since 1959, we’ve been empowering people with innovative solutions and over 450 premium products in nutrition, beauty, and home care. Sold exclusively through our network of independent distributors and our webshop, our products help millions live healthier, more vibrant lives. With a presence in over 100 countries and $7.4 billion in revenue in 2024, Amway continues to lead the way.

    Our top brands? Nutrilite™ – the world’s #1 brand of vitamins and supplements, ARTISTRY™ – high-performance skincare and beauty, and eSpring™ – cutting-edge water filtration systems.

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