Talent.com
This job offer is not available in your country.
ServiceNow Developer [Platform and ITSM modules]

ServiceNow Developer [Platform and ITSM modules]

E.ON Polska IT Support Sp. z o.o.Warszawa, Masovian, Poland
1 day ago
Job description

responsibilities :

  • Backend Development : Design, develop, and implement custom solutions and extensions in the backend of ServiceNow, related to core platform tables and the respective ITSM modules.
  • Process Customizations : Analyse existing processes related to Incident [incl. support channels e.g. live chat, walk up, callback], Problem, Change, identify areas for improvement, and implement customizations to enhance process efficiency and quality.
  • Integration of Data and Systems : Integrate external data sources and systems into ServiceNow to enable seamless data transfer and processing.
  • Innovation : Leverage your expertise to implement cutting-edge technologies provided by ServiceNow, such as AI functionalities [e.g. Now Assist, Task Intelligence], and DevOps Change Velocity.
  • Quality Assurance and Testing : Conduct tests and quality assurance measures to ensure that the developed backend solutions are robust, error-free, and meet requirements.
  • Documentation and Training : Create technical documentation, guides, and training materials for users and administrators to utilize the implemented solutions and features.

requirements-expected :

  • A Bachelor's degree in Computer Science, Software Engineering, or a related field is advantageous.
  • Certifications in ServiceNow “Administration Fundamentals”, “Certified Systems Administrator” and “Implementation Specialist” are mandatory, “Certified Application Developer welcomed.
  • Minimum 3 years’ experience with ServiceNow configuration and development.
  • Demonstrated expertise in Mulesoft and / or SnowMirror is considered beneficial.
  • Practical experience in agile and DevOps way of working.
  • Demonstrable experience in ServiceNow backend development, preferably with a focus on the mentioned modules.
  • Proficiency in coding and scripting within ServiceNow, including JavaScript, Glide API, Business Rules, UI Actions, and platform-specific tools.
  • Sound practical experience with REST / SOAP or other interfaces along with strong proficiency in handling JSON and XML.
  • Experience in working with databases, preferably MySQL or MariaDB.
  • Experience with Incident [incl. support channels e.g. live chat, walk up, callback], Problem, Change in ServiceNow, preferably also with new technologies provided by ServiceNow, such as AI functionalities [e.g. Now Assist, Task Intelligence] and DevOps Change Velocity.
  • Ability to analyse requirements and processes and develop customized solutions to meet those requirements.
  • Strong problem-solving skills and the ability to address complex technical challenges.
  • Team orientation, communication skills, and the ability to effectively interact with other developers, administrators, and end users.
  • Fluent English and Polish language skills are essential, German language skills are advantageous.
  • offered :

  • Cooperation within a B2B contract.
  • Essential tools for the job.
  • Remote work or office-based in Warsaw – your choice. We meet at our headquarters in Essen once every few weeks.
  • Please send your CV in English.
  • Create a job alert for this search

    Servicenow Developer • Warszawa, Masovian, Poland