Talent.com
This job offer is not available in your country.
Senior SAP Basis Administrator- ECS

Senior SAP Basis Administrator- ECS

SAPWarszawa, PL
15 days ago
Job description

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

THE ROLE

Service Delivery Specialist (SDS)  plays a pivotal role within the SAP ECS – Enhanced Operations Service  (EOS) organization, serving as a trusted advisor responsible for safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services. Operating as the primary point of contact from the delivery organization and working closely with the customer facing units,  Service Delivery Specialists  is tasked with keeping track of the activities processed by the delivery teams, ensuring proactive activity preparations are completed together with the TSMs and CDMs and addressing the technical delivery challenges throughout the customer lifecycle. This role also involves collaborating with Customer Delivery Managers to ensure customer satisfaction through the delivery of quality services.

EXPECTATIONS AND TASKS

  • SDS works closely with customer CDMs / TSMs, proactive preparation of the service requests, execute the service requests while they gets into issues and needs expert attention, executes time critical customer service requests which should be executed without the regular lead time and support throughout the service request lifecycle.
  • Possess a comprehensive understanding of the customer's business, goals, and challenges to offer innovative solutions and recommendations.
  • Serve as an escalation point for technical issues related to the EOS customer landscape.
  • Service Delivery Specialist acts as the primary contact from the EOS delivery teams in the different service areas – Service Request Fulfilment, Incident Management, Event Management and Problem Management.
  • Solid hands-on experience with SAP technologies like SAP NetWeaver, Web Dispatcher, BusinessObjects solutions, Convergent Charging, Convergent Mediation, OpenText etc.
  • Sound knowledge of Hyperscalers, networks, and virtual technologies, including load balancers and virtual machines.
  • Sound working knowledge in Linux Clusters is essential skill.
  • Solid expertise and hands-on experience in SAP Technologies and Products (SAP certification preferred).
  • Proven ability to manage operational tasks, handle customer escalations, and drive process improvements.
  • Ability to thrive in a high-pressure environment and consistently add value to customers and the organization.
  • Extensive experience in collaborating with cross-cultural teams, both international and virtual, to achieve seamless project delivery.
  • Collaborate with Product Development and support for roadmap, feature and bug fixes.
  • Proficient in analytical and solution-oriented thinking.
  • Excellent written and verbal communication skills in English.

WORK EXPERIENCE

  • Bachelor's degree or higher in Computer Science, Engineering, or Information Management
  • 10+ years of experience in the IT industry, with a primary focus on SAP technology (BASIS).
  • Minimum of 8 years of experience in a technical role, with a demonstrated ability to manage a variety of SAP products running on SAP HANA / Sybase.
  • Advanced technical background in Linux-based server operating systems
  • Project management skills to efficiently handle customer projects and resolve issues would be a desirable skill.
  • SAPECSCareers

    Bring out your best

    SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.  At SAP, you can bring out your best.

    We win with inclusion

    SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

    SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and / or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team : Careers@sap.com

    For SAP employees : Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training.

    EOE AA M / F / Vet / Disability :

    Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

    Successful candidates might be required to undergo a background verification with an external vendor.

    Requisition ID : 408970

    Work Area : Information Technology

    Expected Travel : 0 - 10%

    Career Status : Professional

    Employment Type : Regular Full Time

    Additional Locations :

    LI-Hybrid.

    Create a job alert for this search

    Sap Basis Administrator • Warszawa, PL

    Related jobs
    Senior System Administrator.

    Senior System Administrator.

    HAYSWarszawa
    Your new companyOur client is a Scandinavian company building its SSC structures in Warsaw.This exciting development offers a unique opportunity to be part of a dynamic team during a pivotal phase ...Show moreLast updated: 6 days ago
    Senior Database Administrator

    Senior Database Administrator

    capital.comWarsaw, Mazowieckie, Poland
    We are a leading trading platform that is ambitiously expanding to the four corners of the globe.Our top-rated products have won prestigious industry awards for their cutting-edge technology and se...Show moreLast updated: 18 days ago
    T Hub - SAP Basis Administrator with German

    T Hub - SAP Basis Administrator with German

    T-MobileWarszawa, mazowieckie, Polska
    T Hub - SAP Basis Administrator with German.Working at T Hub will offer you an unique and highly rewarding experience on IT market. As a leader in the telecommunications industry, we do not only pro...Show moreLast updated: 6 days ago
    • Promoted
    SAP Administrator

    SAP Administrator

    EndySoftWarszawa, Masovian, Poland
    We are seeking an experienced SAP Administrator to manage and maintain our SAP landscape.The ideal candidate will ensure the smooth operation, performance, and security of SAP systems, supporting v...Show moreLast updated: 15 days ago
    Senior Administrator IT

    Senior Administrator IT

    TeamQuestCentrum, Warszawa
    Technical education or practical experience in working with IT infrastructure.Experience in system and network administration. Good knowledge of Windows Server, Active Directory, DNS, and O365 syste...Show moreLast updated: 30+ days ago
    SAP Basis Consultant

    SAP Basis Consultant

    1dea Kośnik sp.kWarszawa, Polska
    Dla jednego z dużych klientów z obszaru XXXXX poszukujemy osoby do roli : .ASAP (akceptujemy kandydatury z max 3msc okresem wypowiedzenia). Stawka (ustalana indywidualnie) : .B2B (outsourcing z 1dea), f...Show moreLast updated: 30+ days ago
    SAP Technical Expert SAP Basis - CNS

    SAP Technical Expert SAP Basis - CNS

    EYWarszawa, PL
    Dołączając do zespołu SAP w EY Polska, staniesz się częścią grupy ekspertek i ekspertów, posiadających głęboką wiedzę technologiczną SAP i zrozumienie złożonych wymagań różnych branż oraz procesów ...Show moreLast updated: 30+ days ago
    Senior Database Administrator

    Senior Database Administrator

    Michael PageWarsaw, PL
    Manage availability, performance, and scalability of enterprise database systems.Monitor and analyse database metrics; implement performance improvements. Support core application databases : finance...Show moreLast updated: 27 days ago
    SAP BASIS & Cross Application Specialist | Managed Services Operations

    SAP BASIS & Cross Application Specialist | Managed Services Operations

    PwCWarszawa, Polska
    PwC is a powerful network of over.All committed to deliver quality in.Assurance, Tax, Advisory & Technology services.Match your curiosity with continuous opportunities to learn, grow and make an im...Show moreLast updated: 23 days ago
    Senior Linux Administrator

    Senior Linux Administrator

    GreenmindsWarszawa, Masovian Voivodeship, PL
    Chcesz pracować w środowisku, które stawia na rozwój, nowoczesne technologie i realny wpływ na kluczowe projekty? Nasz klient, dynamicznie rozwijająca się firma IT, poszukuje .Praca z zaawansowanym...Show moreLast updated: 30+ days ago
    Senior SAP Developer

    Senior SAP Developer

    TrinetixWarsaw, Masovian Voivodeship, PL
    Quick Apply
    You will be responsible for designing, developing, and maintaining technical components within our clients’ SAP environments — with a focus on financial workflows, logistics, procurement, and relat...Show moreLast updated: 12 days ago
    • New!
    Starszy Konsultant SAP / Senior SAP Consultant

    Starszy Konsultant SAP / Senior SAP Consultant

    PLES DXC TECHNOLOGY POLSKA sp. z o.o.WARSAW,MZ,POL
    You will be part of the SAP HR team providing support and maintenance activities to a DXC client.On a day-to-day basis, you will be expected to proactively monitor and support business critical SAP...Show moreLast updated: 9 hours ago
    Senior Windchill / Creo Administrator

    Senior Windchill / Creo Administrator

    Robert Bosch Sp. z o.o.Warszawa, Masovian, Poland
    Working in an agile, international team of Windchill / Creo Experts.Analyzing customer requirements for digitization of Windchill / Creo at Bosch. Derive technical concepts for implementation in Bosch W...Show moreLast updated: 11 days ago
    SAP Authorization Administrator

    SAP Authorization Administrator

    SonovaWarszawa, Poland
    As a SAP Authorization Administrator, you'll be responsible for managing user access, ensuring compliance with security policies, and protecting sensitive data within our SAP environment.Collaborat...Show moreLast updated: 18 days ago
    Senior Salesforce Administrator

    Senior Salesforce Administrator

    ErgomedWarsaw, Poland
    The Senior Salesforce Administrator is leading the ongoing development, maintenance, and optimization of our Salesforce platform. This role is critical in aligning system functionality with business...Show moreLast updated: 18 days ago
    Administrator SAP Basis

    Administrator SAP Basis

    Bank PekaoWarszawa
    W naszym zespole będziesz odpowiadać za : Współpracę z klientem zewnętrznym i wewnętrznym Banku.Udział w projektach realizowanych w systemie SAP. Aktywne dzielenie się wiedzą i doświadczeniem ze wspó...Show moreLast updated: 30+ days ago
    SAP Technical Expert SAP Basis - CNS

    SAP Technical Expert SAP Basis - CNS

    EY (dawniej Ernst & Young)Warszawa, Polska
    SAP Technical Expert SAP Basis - CNS.SAP Technical Expert SAP Basis - CNS.Dołączając do zespołu SAP w EY Polska, staniesz się częścią grupy ekspertek i ekspertów, posiadających głęboką wiedzę techn...Show moreLast updated: 30+ days ago
    SAP HANA Database Administrator

    SAP HANA Database Administrator

    ExperisWarszawa, Mazowieckie
    The Database Administrator will be responsible for managing and driving critical topics related to Incident Management, Problem Management, High Availability, Disaster Recovery, Backup & Restore fr...Show moreLast updated: 18 days ago