Customer Support Associate - Fluent Polish @ Teleperformance Poland

In this role you will play a crucial role in delivering high-quality customer service through email and phone channel to our high-profile Client, who specialize in internet-based searching and video sharing platforms. Your primary responsibilities will include resolving customer inquiries, troubleshooting issues, and ensuring customer satisfaction. To excel in this role, you will need to demonstrate proactive problem-solving skills and continuously strive to meet and exceed performance targets.

Our requirements :

• Fluency in written and spoken Polish
• Intermediate level of written and verbal English
• Available for a minimum 130 hours per month
• Experience in the call center or customer service industry
• Excellent communication skills
• Good analytical and organizational skills
• High school diploma or equivalent.

In this role you will play a crucial role in delivering high-quality customer service through email and phone channel to our high-profile Client, who specialize in internet-based searching and video sharing platforms. Your primary responsibilities will include resolving customer inquiries, troubleshooting issues, and ensuring customer satisfaction. To excel in this role, you will need to demonstrate proactive problem-solving skills and continuously strive to meet and exceed performance targets.

Provide high quality online customer service via email, Deliver efficient troubleshooting and query resolution, Identify, qualify and overcome customer objections, Meet deadlines with a fast paced environment.] Requirements : MS Office Suite, Google Ads Tools : . Additionally : Sport subscription, Private healthcare.