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Help Desk with Spanish

ExperisWarszawa, Mazowieckie

11 days ago

Job description

Job Description

We’re looking for someone to join our client's technical support team and help B2B customers with IT issues. No need to be an expert – you'll learn everything!

Your main tasks will include :

Answering customer questions (resellers, IT partners)
Logging and tracking support cases in our systems
Helping solve software and network problems (with guidance)
Supporting basic software / server setup
Learning how to read and understand system logs

What You Should Bring :

Good Spanish (C1) and English (at least B1)

Basic understanding of IT or a strong interest in technology

Willingness to learn about networks, software, and databases

Communication skills and a positive attitude

Bonus if you have :

Some experience with networking (Wi-Fi, routers, etc.)

Knowledge of any programming language (e.g., Java, JavaScript)

Basic SQL or database knowledge

Offer :

Contract of employment or mandate contract

Performance bonus – up to 5% of your monthly salary

Attractive benefits package including : MultiSport card, Medicover medical care (various packages available), holiday bonuses

Reimbursement for prescription glasses

PPK pension plan and more!

Permanent job offer.

Company Description

Experis to światowy lider rekrutacji specjalistów i kadry zarządzającej w kluczowych obszarach IT. Z nami znajdziesz konkurencyjne oferty zatrudnienia oraz ciekawe projekty IT skierowane zarówno do ekspertów z wieloletnim doświadczeniem, jak i osób, które dopiero zaczynają swoją przygodę w branży IT.We offer recruitment of managers and highly qualified consultants with expertise in IT.Experis is part of ManpowerGroup and has been named one of the world's most ethical companies.

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Help Desk • Warszawa, Mazowieckie