Norwegian-speaking Customer Support in Warsaw, Poland

Job Description

Do you want to work in the travel industry and support one of the most renowned airline companies in Europe? Our client is looking for Norwegian-speaking Customer Advisors to join their team in Warsaw!

Join the customer service team of a major airline and assist passengers with bookings, flight changes, terminal information, and more. This position is on-site in Warsaw and includes a relocation package covering your flight and one week of shared accommodation.

About the company The company is a global provider of business services, working with world-leading brands across more than 40 countries. The company delivers next-generation customer experience and business solutions to support clients in adapting to fast-changing environments. Known for its multicultural workforce and inclusive work environment, the company supports career growth and development with comprehensive training and global opportunities.

What will you do?

Assist customers with booking issues and inquiries

Support customers in rescheduling flights

Provide accurate information regarding flight schedules, terminals, and procedures

Deliver a high-quality customer experience in line with company standards

Ensure timely and effective resolution of customer queries

Communicate clearly and professionally in Norwegian

Candidate profile

Fluent in Norwegian and proficient in English

Previous experience in customer service is preferred

Excellent communication and problem-solving skills

Ability to work on-site in Warsaw

Comfortable using computers and navigating digital tools

Positive attitude and a team-oriented mindset

Employer offers

Relocation package (flight ticket + one week of shared accommodation)

International work environment with multicultural teams

Full training provided before starting the role

Opportunities for growth and internal promotion

Modern office setting located in central Warsaw

Supportive and inclusive company culture

About Warsaw Warsaw, Poland's capital, offers a dynamic mix of history, culture, and modern city life. With its vibrant arts scene, green parks, and affordable cost of living, Warsaw is a great destination for expats. The city is known for its safety, efficient public transport, and growing international community.

Nordic Jobs Worldwide Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic-speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.