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Spanish VIP Account Manager

Spanish VIP Account Manager

BrainRocketWarszawa, Województwo mazowieckie, Polska
30+ days ago
Job description

BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don't follow formats. We shape them. We build what works, launch it fast, and make sure it hits.

We are looking for a

Spanish VIP Account Manager

who will be responsible for retention of VIP customers and increase of their lifetime value.

Requirements :

  • Proficiency in English and Spanish both written and spoken
  • Proactive person with good support / sales skills
  • Worked in Sales / Account management for 1+ years
  • Strong communication and negotiation skills
  • Has an iGaming industry experience
  • Attention to details
  • Previous experience will be considered as an advantage

Duties and Responsibilities :

  • Being able to search and find for solutions of customers' issues
  • Able to analyse customers' behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs
  • Monitor customers' performance & behaviour in order to evaluate bonus crediting
  • Ensure that products' compliance is being followed according to relevant regulations
  • Previous experience as a Sales agent will be considered as an advantage
  • Hours must be worked during shift business hours (between 8 am and 2 am; 5 days out of 7, including 2 weekends per month)
  • We offer excellent benefits :

  • Official employment and full medical insurance, including in-patient / out-patient care, maternity, dental, and annual health check-ups;
  • Starting from 20 / 26 paid leave days;
  • 6 additional days of sick leaves without document required;
  • Birthday gift cards;
  • Sports card (Multisport);
  • Wedding and newborn gifts;
  • Team-building events and activities;
  • Career growth opportunities;
  • Sunny, spacious office.
  • Bold moves start here. Make yours. Apply today

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    Account Manager • Warszawa, Województwo mazowieckie, Polska

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