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Customer Service Representative - German Speaking
Recruitment DirectGdansk, Pomeranian Voivodeship, Poland17 days ago
Job descriptionRespond to customer inquiries via phone and email Handle bookings, complaints, and account issues Deliver fast, friendly, and accurate support Manage multiple tasks at once Follow company policies and hit performance targets Escalate and resolve complex cases when needed German (C1) English (C1 / B2) 8,495 PLN gross / month (based on full-time) Retention Bonus : Up to 1,500 PLN every 6 months Performance Bonus : Up to 5% monthly Anniversary Bonus : $150 gift after 1 year
Customer Service Representative – German Speaking
Gdańsk, Poland
8,495 PLN gross / month (49 PLN / hour) + bonuses
Start Date : Mid-July
About the Role
You'll handle travel related customer inquiries, resolve issues, and help guests book stays. This is an office-based role in Gdańsk.
Please note their is no relocation so candidates must live in the Gdansk area.
Working Hours
- Shifts between 7 : 00 AM – 9 : 00 PM, Monday to Sunday
- Expect to work 2 weekends per month
- Full-time (40 hrs / week) or part-time (25–30 hrs / week) options
- Part-time salary is calculated pro rata
What You’ll Do
Languages Required
Compensation & Bonuses
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Customer Service Representative • Gdansk, Pomeranian Voivodeship, Poland