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Client Support Specialist.

HAYSWarszawa

22 days ago

Job description

Opis stanowiska

podany przez pracodawcę :

Client Support Specialist

Warszawa

NR REF. : 1184552

Join our Client as a Client Support Specialist and be the face of our client experience. We’re looking for a problem-solver with excellent communication skills.

Responsibilities :

First contact for technical assistance via phone or email.
Perform remote troubleshooting and guide problem-solving.
Escalate complex issues to senior support.
Contribute to procedure development and service improvement.
Manage ticket follow-up and user access.

Requirements :

Fluent in English

Experience in client support in SSC environment

Proficient in Word, Excel, and Outlook.

Solution-oriented with a service mindset.

Stress-resistant and adaptable.

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

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Support Specialist • Warszawa