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Technical Support Specialist with German

Technical Support Specialist with German

LeasingTeamKatowice, Polska
21 days ago
Job description

LeasingTeam Professional  wspiera polskie i globalne przedsiębiorstwa w pozyskiwaniu kluczowych pracowników i zarządzaniu zasobami ludzkimi. Agencja specjalizuje się w rekrutacjach stałych na stanowiska średniego i wyższego szczebla oraz outsourcingu white-collar. Skutecznie realizuje zlecenia, pracując w oparciu o autorską metodologię ASSET®, która porządkuje działania rekruterów i zwiększa ich efektywność. Posiadamy biura w Gdańsku, Warszawie, Katowicach, Krakowie, Poznaniu oraz we Wrocławiu. Professional należy do LeasingTeam Group - największej w kraju grupy spółek doradztwa personalnego wyłącznie z polskim kapitałem, która od 21 lat skutecznie łączy kandydatów i pracodawców, świadcząc im kompleksowy zakres usług HR.

Aktualnie dla jednego z naszych klientów, którym jest globalna firma specjalizująca się w outsourcingu usług biznesowych, obsługi klienta, wsparcia technicznego, sprzedaży i rozwiązań cyfrowych , poszukujemy kandydatów na stanowisko :   Technical Support Specialist with German

Zakres obowiązków :

  • Obsługa telefoniczna niemieckojęzycznych klientów w zakresie napraw, gwarancji oraz części zamiennych produktów AGD
  • Zdalne diagnozowanie problemów i proponowanie rozwiązań
  • Dobór odpowiednich produktów zgodnie z potrzebami klienta
  • Praca z systemami CRM

Oczekiwania :

  • Bardzo dobra znajomość języka niemieckiego (minimum poziom C1)
  • Otwartość i umiejętność budowania pozytywnych relacji z klientami
  • Mile widziane : doświadczenie w obsłudze klienta oraz znajomość języka angielskiego
  • Oferta :

  • Umowa o pracę
  • Praca stacjonarna w Katowicach
  • Praca od poniedziałku do piątku w godzinach : 8 : 00-16 : 00, 9 : 00-17 : 00, 10 : 00-18 : 00
  • Szkolenie wdrożeniowe na początku zatrudnienia
  • Benefity : dostęp do platformy MyBenefit, prywatne ubezpieczenie zdrowotne
  • Create a job alert for this search

    Technical Support Specialist • Katowice, Polska

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