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ServiceNow OTM Expert (German-speaking)

ServiceNow OTM Expert (German-speaking)

CycladWarszawa, mazowieckie, Polska
26 days ago
Job description

ServiceNow OTM Expert (German-speaking)

Miejsce pracy : Warszawa

Technologies we use

Expected

  • ServiceNow
  • Operational Technology Management

About the project

  • Industry : Consulting
  • Location : 100% remote
  • Type of employment : B2B or employment contract
  • Budget : 130-190 net / hour / b2b
  • Project area : OTM implementations
  • Project duration : 1 year with possible extensions
  • Project language : German
  • Start date : ASAP
  • Only candidates with citizenship in the European Union and residence in Poland
  • Your responsibilities

  • Prepare and lead discovery workshops with customer stakeholders to gather business requirements
  • Analyze documentation and define workshop objectives tailored to customer needs
  • Develop high-level ServiceNow OTM solution concepts, including scope, process maps, and architecture
  • Present and validate solution concepts with customers, incorporating feedback for approval
  • Plan implementation phases and collaborate with project managers on timelines and resources
  • Configure ServiceNow modules and support co-development with developers and architects
  • Conduct quality assurance, including testing and supporting User Acceptance Testing (UAT)
  • Provide training, support go-live activities, and facilitate knowledge transfer to users and admins
  • Our requirements

  • Minimum 5 years of experience in ServiceNow implementations, specifically OTM
  • Fluent German language skills (spoken and written)
  • Strong understanding of ServiceNow architecture
  • Experience working within the Scrum project methodology
  • Excellent communication and facilitation skills
  • Optional

  • Additional ServiceNow certifications or knowledge of other ServiceNow modules
  • Experience with multi-language or international projects
  • This is how we organize our work

    Team size

    This is how we work

  • at the client's site
  • you focus on a single project at a time
  • you develop several projects simultaneously
  • you have influence on the choice of tools and technologies
  • you have influence on the technological solutions applied
  • scrum
  • This is how we work on a project

  • documentation
  • testing environments
  • Development opportunities we offer

  • development budget
  • intracompany training
  • mentoring
  • substantive support from technological leaders
  • technical knowledge exchange within the company
  • What we offer

  • Unique opportunity to join an international team and lead innovation projects
  • Private medical care (with dental care financed 70% by the company)
  • Life Insurance
  • Multisport Card
  • Integration events
  • Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • integration events
  • dental care
  • extra social benefits
  • employee referral program
  • Recruitment stages

  • HR Screen 30 min
  • Technical interview 1h
  • Cyclad

    In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future.

    Please enclose the following statement in your application : I hereby give consent for my personal data contained in the submitted application documents to be processed by Cyclad sp. z o.o., ul. Chłodna 48 / 1, 00-872 Warszawa, including my image, in relation to my participation in the recruitment process. I acknowledge that the above consent may be withdrawn at any time.

    If you are interested in participating in future recruitment processes, please enclose the following statement in your application : I hereby give consent for my personal data contained in the submitted application documents to be processed by Cyclad Sp. z o.o., Cyclad sp. z o.o., ul. Chłodna 48 / 1, 00-872 Warszawa, including my image, in relation to my participation in future recruitment processes. I acknowledge that the above consent may be withdrawn at any time. The Personal Data Controller is Cyclad Sp. z o.o., ul. Chłodna 48 / 1, 00-872 Warszawa, e-mail : office@cyclad.pl, contact with the Data Protection Officer is available via e-mail : IOD@cyclad.pl. Personal data collected through job applications (CV) within the scope provided for in labor regulations shall be processed in order to allow performance of the ongoing recruitment pursuant to Art. 6(1)(a) of Regulation (EU) no. 2016 / 679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95 / 46 / EC (further referred to as GDPR). In case of giving consent to processing of data for future recruitment processes – personal data shall be processed under the consent, pursuant to Art. 6(1)(a) of the GDPR. If the Application form contains data referred to in Art. 9(1) of the GDPR, it shall be necessary to have the candidates consent for the processing of such data (Art. 9(2)(a) of the GDPR). The consent can be revoked at any time. Withdrawal of the consent shall not affect the lawfulness of the processing that had been performed under the consent prior to its withdrawal. Personal data provided by the candidate related to : - participation in a selected recruitment process will be stored until the recruitment process is completed for a given position, - participation in future recruitment processes will be stored until the candidate's consent to the processing of their data for this purpose is withdrawn, no longer, however, than for 5 years since the last update of the candidate’s data. Personal data may be disclosed to employees or associates of the Company, entities providing support to the Company on the basis of outsourced services or in accordance with data processing agreements, to entities authorized under the law, as well as to entities collaborating with the Company within the scope of job placement, in order to conduct recruitment processes. After the employee’s consent, personal data may also be disclosed to a potential employer for whom the recruitment process is being conducted. Submission of the candidate’s personal data within the scope under Art. 221 of the Labor Code is obligatory for participation in the recruitment process. Submission of other data by the candidate is voluntary. No submission of personal data within the required scope or objection to the processing of such data shall result in lack of possibility to include the Application in the recruitment processes conducted by the Company. The candidate has the right to access and rectify the contents of their data, remove such data, limit its processing, transfer such data, submit objection to the processing and revoke the consent at any time, without affecting the lawfulness of the processing conducted under such consent before it was withdrawn. The candidate also has the right to file a complaint with the President of the Office for Personal Data Protection when they consider the processing of their personal data to be a violation of the provisions of the GDPR.

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