Dynamics 365 Developer with Copilot Studio AI Agents

Location : Remote / Hybrid (with occasional office visits – 3x per quarter )

Contract type : B2B / Full-time Rate : Negotiable (based on experience) Start date : ASAP Language : Fluent English (minimum B2+)

About the role

We are looking for a Dynamics 365 Developer with hands-on experience in Copilot Studio and AI agent development. This is an exciting opportunity to join a dynamic, cross-functional team delivering cutting-edge, AI-enhanced business solutions.

You will design, build, and deploy intelligent tools within the Dynamics 365 ecosystem , empowering both customers and internal users through automation, conversational interfaces, and advanced analytics.

Key Responsibilities

Solution Development

Build custom Dynamics 365 Sales & Service solutions using plugins, workflows, custom APIs, and Power Automate .

Develop, train, and deploy AI-powered copilots and virtual agents using Copilot Studio .

Create intelligent agents for customer service, sales guidance, and advanced data queries.

Copilot Studio & AI Integration

Architect end-to-end Copilot Studio solutions integrated with Dataverse and Dynamics 365 data.

Extend Copilot capabilities using Azure Bot Framework, Azure AI, and custom APIs .

Design NLP models, adaptive card flows, and trigger-based logic for optimal user engagement.

System Optimization & Deployment

Enhance existing D365 solutions with predictive analytics and AI automation.

Integrate Copilot agents with Power Platform and Microsoft 365 tools.

Run testing, manage CI / CD pipelines using Azure DevOps , and ensure production readiness.

Collaboration & Strategy

Work with Business Analysts, Product Owners , and stakeholders to define AI-enhanced business processes.

Act as an internal advisor on Copilot Studio features and best practices for custom AI development.

Required Skills & Experience

5+ years of experience with Microsoft Dynamics 365 development (Sales / Service modules).

1+ years of experience building solutions in Copilot Studio or Power Virtual Agents.

Proven background in building custom AI agents with tools like Azure Bot Framework, OpenAI, LUIS, QnA Maker .

Technical Stack :

Dynamics 365 SDK, Plugins, Custom Workflows, Web Resources, Dataverse

Power Platform (Power Automate, Power Apps, Power BI)

Copilot Studio : Topics, Variables, Adaptive Cards, Bot Framework integration

Languages : C#, JavaScript, .NET , REST APIs

Tools : Azure DevOps, Git, Visual Studio, D365 Admin Center

Nice to Have :

Microsoft Certifications (PL-400, MB-335, AI-102)

Experience with Customer Insights , Sales Insights , or Service Insights

Knowledge of Azure Functions , Logic Apps, and ethical AI practices

What We Offer :

A long-term opportunity in a strategic AI / CRM transformation program

A chance to work on cutting-edge Copilot Studio projects

Flexible working setup (remote / hybrid) and international collaboration

Impactful role in shaping the future of intelligent business systems