Location : Remote / Hybrid (with occasional office visits – 3x per quarter )
Contract type : B2B / Full-time Rate : Negotiable (based on experience) Start date : ASAP Language : Fluent English (minimum B2+)
About the role
We are looking for a Dynamics 365 Developer with hands-on experience in Copilot Studio and AI agent development. This is an exciting opportunity to join a dynamic, cross-functional team delivering cutting-edge, AI-enhanced business solutions.
You will design, build, and deploy intelligent tools within the Dynamics 365 ecosystem , empowering both customers and internal users through automation, conversational interfaces, and advanced analytics.
Key Responsibilities
Solution Development
Build custom Dynamics 365 Sales & Service solutions using plugins, workflows, custom APIs, and Power Automate .
Develop, train, and deploy AI-powered copilots and virtual agents using Copilot Studio .
Create intelligent agents for customer service, sales guidance, and advanced data queries.
Copilot Studio & AI Integration
Architect end-to-end Copilot Studio solutions integrated with Dataverse and Dynamics 365 data.
Extend Copilot capabilities using Azure Bot Framework, Azure AI, and custom APIs .
Design NLP models, adaptive card flows, and trigger-based logic for optimal user engagement.
System Optimization & Deployment
Enhance existing D365 solutions with predictive analytics and AI automation.
Integrate Copilot agents with Power Platform and Microsoft 365 tools.
Run testing, manage CI / CD pipelines using Azure DevOps , and ensure production readiness.
Collaboration & Strategy
Work with Business Analysts, Product Owners , and stakeholders to define AI-enhanced business processes.
Act as an internal advisor on Copilot Studio features and best practices for custom AI development.
Required Skills & Experience
5+ years of experience with Microsoft Dynamics 365 development (Sales / Service modules).
1+ years of experience building solutions in Copilot Studio or Power Virtual Agents.
Proven background in building custom AI agents with tools like Azure Bot Framework, OpenAI, LUIS, QnA Maker .
Technical Stack :
Dynamics 365 SDK, Plugins, Custom Workflows, Web Resources, Dataverse
Power Platform (Power Automate, Power Apps, Power BI)
Copilot Studio : Topics, Variables, Adaptive Cards, Bot Framework integration
Languages : C#, JavaScript, .NET , REST APIs
Tools : Azure DevOps, Git, Visual Studio, D365 Admin Center
Nice to Have :
Microsoft Certifications (PL-400, MB-335, AI-102)
Experience with Customer Insights , Sales Insights , or Service Insights
Knowledge of Azure Functions , Logic Apps, and ethical AI practices
What We Offer :
A long-term opportunity in a strategic AI / CRM transformation program
A chance to work on cutting-edge Copilot Studio projects
Flexible working setup (remote / hybrid) and international collaboration
Impactful role in shaping the future of intelligent business systems
Ai Developer • Poznań, Poznań, Polska