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Junior Collections Specialist with Italian

Junior Collections Specialist with Italian

AccentureKraków, Polska
30+ days ago
Job description

Junior Collections Specialist

Junior Collections Specialist

with Italian

with Italian

THE WORK

  • Collect due receivables according to procedures.
  • Influence customers, negotiating and building business relationships.
  • Cooperate with internal departments (finance and sales teams).
  • Handle emails andamp; outgoing phone calls (external customers and internally to account managers).
  • Accounts reconciliation and allocation of incoming payments.

WHAT’S IN IT FOR YOU

  • Develop strong negotiation and communication skills through regular interaction with clients.
  • Gain valuable experience in financial analysis and forecasting cash flow, enhancing your understanding of financial operations and risk assessment.
  • Thrive in a dynamic workplace that values and celebrates diverse perspectives. Contribute to an innovative environment where your input drives process improvements and operational efficiencies.
  • HERE’S WHAT YOU’LL NEED

  • Fluent Italian and English, B2 level required (both written and spoken)
  • Experience in Customer Service, Call Center, O2C Collections, BPO, Shared Services will be an asset.
  • Strong communication and negotiation skills
  • Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.

    ABOUT US :

    Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately , people serving clients in more than countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating ° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the ° value we create for our clients, each other, our shareholders, partners and communities. Visit us at

    Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

    If you are interested, please send your CV in English by clicking "Aplikuj teraz" button

    When applying please enclose the below statement :

    I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-), at ul. Sienna 39, NIP -00-15- (Data Controller), in accordance with the Act of May 10, on the Protection of Personal Data (Journal of Laws of , item ) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95 / 46 / EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

    Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

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    Collection Specialist • Kraków, Polska

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