Junior Client Project Manager (fixed-term contract)

Junior Client Project Manager -  fixed-time period until 09 / 30 / 2024

Warsaw, Poland - Hybrid

This is Worldline.

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

The Client Project Manager (CPM) is end-to-end responsible for managing multiple client integration projects (e-commerce merchants) and their subsequent changes. Within the scope of a project, the CPM manages the scope assessment, requirements gathering, and end-to-end supplier boarding, and coordinates the deliveries of a dedicated team of experts in the areas of Credit and Risk, Technical Integration, Legal, Pricing, and Compliance. Once a deal is confirmed, the CPM becomes the first point of contact for the client and the Sales Manager.

The CPM provides support to clients in completing the required KYC documentation required by Worldline and its payment providers and performs operational tasks related to their project / change portfolio. The focus of the CPM is to ensure maximum client satisfaction and the shortest possible onboarding duration.

The CPM role requires remote and face-to-face merchant interaction and implies strong communication and organizational skills.

Day-to-Day Responsibilities​

The work environment is dynamic and very competitive. Payment products, compliance requirements, and technology are rapidly evolving; the CPMs must keep up with industry trends.

• Manage and own end-to-end multi-solution project delivery.
• Remove all blocks that will stop the project delivery as per the agreement with the customer
• Defines the scope of each integration based on client requirements / business model
• Forms a project team for each client onboarding / coordinates the deliveries of the team
• Initiates / leads progress report sessions with clients / sales / internal stakeholders
• Manages the end-to-end supplier boarding for the merchants
• Effectively communicates / reports on the status of projects to clients / other stakeholders
• Manages and builds strong internal and external relationships

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up, and show what’s next – people with passion, a can-do attitude and a hunger to learn and grow. In practice, this means :

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also :

LI-Hybrid

Shape the evolution.

We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics