Talent.com
This job offer is not available in your country.
Support Engineer (Cloud) with Spanish

Support Engineer (Cloud) with Spanish

MicroStrategy PolandWarsaw, Poland
15 days ago
Job description

Job Description

Your Focus :

  • Provide high quality technical support for Strategy's Business Intelligence platform to achieve high levels of customer satisfaction.
  • Day-to-day management of the Strategy Cloud infrastructure including scheduled and emergency maintenance activities as well as scheduled on-call coverage.
  • Implementation of Customer change requests in compliance with the Change Control regime.
  • Incident responses include troubleshooting of the infrastructure related issues as well as troubleshooting of platform related issues.
  • Maintaining high quality documentation for all related tasks.

Qualifications :

  • Strong written and verbal communication skills in English and Spanish is an absolute must.
  • Technical education or experience in IT roles strongly preferred.
  • Practical experience managing critical customer issues is a plus.
  • Must possess an enthusiastic personality and foster a positive work environment.
  • Well-organized with effective time management skills.
  • Team player - always willing to give support to others and ask for help if needed.
  • Ability to work independently.
  • AWS, Azure, Linux, GCP and containers experience will be a plus.
  • Attention to detail.

    • Qualifications

    Additional Information

    We work from the Warsaw office 3 times a week.

    The recruitment process includes online assessments as a first step (English, logic, Spanish, business) - please check also your SPAM folder.

    Create a job alert for this search

    Cloud Engineer • Warsaw, Poland