Meet Our Team :
Pegasystems develops strategic applications for sales, marketing, service and operations. Pega's applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega's Global 500 customers include the world's largest and most sophisticated enterprises. Pega's applications, available on-premises or in the cloud, are built on its unified Pega platform, which uses visual tools to easily extend and change applications to meet clients' strategic business needs. Pega's clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use and global scale.
Picture Yourself at Pega :
40% Business process management :
- Manage business process design and support delivery efforts including developing the business logic and business process optimization.
- Works with Product Management Team in understanding the business strategy and objectives by studying the business function, gathering information, and evaluating output requirements.
- Lead and / or Support backlog refinement and prioritization.
- Research new areas for product coverage expansion in order to acquire expertise to support development
- Support analysis teams to elicit detailed business designs and partner with domain and technical teams to develop business process as required.
- Conduct analysis to determine best path for solving business problems / opportunities that may include process improvement and / or enhancement.
40% Support systems development :
Contribute to or lead the relevant Agile ceremonies.Supports and provides direction to scrum team to ensure that process design guidance is consistent with overall product direction.With the team, supports the on-time delivery of high-quality software releases, managing dependencies and deliverables across the organization.Create all the artefacts, such as the user stories and supporting attachments, needed by the team to develop new features and functionalities or amend existing ones.Engage with internal and external stakeholders to gather ideas and / or requirements in order to create the appropriate solutions.20% Customer and field support :
Contribute to customer facing sales and / or implementation teams, providing product knowledge and pertinent best practices.Support Demo strategy, planning and contribute to the successful delivery.Supports constructive relationships with current and new clients, helping existing account teams as needed with troubleshooting, facilitation, training, and advocacy.What You'll Do at Pega :
40% Business process management :
Manage business process design and support delivery efforts including developing the business logic and business process optimization.Works with Product Management Team in understanding the business strategy and objectives by studying the business function, gathering information, and evaluating output requirements.Lead and / or Support backlog refinement and prioritization.Research new areas for product coverage expansion in order to acquire expertise to support developmentSupport analysis teams to elicit detailed business designs and partner with domain and technical teams to develop business process as required.Conduct analysis to determine best path for solving business problems / opportunities that may include process improvement and / or enhancement.40% Support systems development :
Contribute to or lead the relevant Agile ceremonies.Supports and provides direction to scrum team to ensure that process design guidance is consistent with overall product direction.With the team, supports the on-time delivery of high-quality software releases, managing dependencies and deliverables across the organization.Create all the artefacts, such as the user stories and supporting attachments, needed by the team to develop new features and functionalities or amend existing ones.Engage with internal and external stakeholders to gather ideas and / or requirements in order to create the appropriate solutions.20% Customer and field support :
Contribute to customer facing sales and / or implementation teams, providing product knowledge and pertinent best practices.Support Demo strategy, planning and contribute to the successful delivery.Supports constructive relationships with current and new clients, helping existing account teams as needed with troubleshooting, facilitation, training, and advocacy.Who You Are :
A result-oriented individual, driven with passion and ability to explore solutions and solve complex customer problems.
Mission focused, team players who are relentlessly client focused and demonstrate high degree of accountability
You are an effective communicator who is comfortable discussing and explaining both functional and non-functional requirements to project / product teams
What You've Accomplished :
Experience in following areas :
Business Process Design & OptimizationRequirements Elicitation and PrioritizationAgile methodologySoftware roadmap planningStakeholder managementMarket Specific experienceBS / BA or equivalent6+ yrs. of work experience or in FS, HC or INS specific domains4+ yrs. business analystDemonstrated competence and knowledge of best practices specific to the industry being servedDemonstrated ability to understand client requirements and define the appropriate features needed to meet those requirementsWorked closely with scrum teams in grooming of epics / user stories, provides clarifications to the teamsPega Offers You :
Gartner Analyst acclaimed technology leadership across our categories of productsContinuous learning and development opportunitiesAn innovative, inclusive, agile, flexible, and fun work environmentCompetitive global benefits program inclusive of pay + bonus incentive, employee equity in the companyLI-ME1
