Sr Manager, Digital Automation and AI GBS

Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. Are you passionate about shaping the future of digital transformation? This is your chance to lead strategic initiatives that redefine how we work. As Senior Manager, Digital Automation and AI – GBS, you will be at the forefront of innovation, driving intelligent automation and AI solutions that deliver measurable impact across our Global Business Services organization. If you thrive on creating value through technology and inspiring change, this role is for you.

What will you be doing?

You will lead the charge in building a digital-first culture within GBS. Your mission will be to define and execute a robust automation and AI strategy aligned with our transformation goals. Imagine partnering with senior stakeholders to identify opportunities that truly move the needle, then turning those ideas into scalable solutions. From managing a portfolio of projects to establishing governance frameworks and KPIs, you'll ensure every initiative delivers tangible business outcomes. You'll also champion change management, enabling teams to embrace digital fluency and fostering a community of innovators across service lines.

What will you need to be successful?

Success in this role means combining strategic vision with hands-on leadership. You'll need to influence, inspire, and deliver results in a fast-paced, global environment. To excel, you should bring :

• Proven experience leading digital transformation and implementing automation / AI programs within GBS or shared services.
• Deep knowledge of MS Power Platform, RPA tools (UiPath, Automation Anywhere), AI technologies (Copilot), ML frameworks, and process mining tools like Celonis.
• Strong project management skills with a track record of driving process improvements and value creation.
• Exceptional leadership and stakeholder engagement abilities, coupled with a passion for innovation and emerging technologies.

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and patients we serve.

Inclusion & Belonging : Committed to welcoming, celebrating and thriving on inclusion and belonging. Learn more about our Employee Inclusion Groups on our website

Your Future : Generous annual bonus, life insurance, Save As You Earn share options.

Work / Life Balance : Flexible vacation and time off, paid holidays and paid volunteering hours, so we can give back to our communities

Your Wellbeing : Private health and dental plans, multisport card / my benefit platform and much more.

Flexibility : Hybrid working model (for most professional roles).

Training : Hands-on, team-customised mentorship, subsidies for language classes, certifications and postgraduate studies.

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