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ICT Support Specialist

ICT Support Specialist

ArjoHuntleigh Polska Sp. z o.o.Komorniki (gm. Komorniki), Greater Poland, Poland
29 days ago
Job description

technologies-expected :

  • Microsoft Server
  • Active Directory
  • ticketing system
  • Android
  • Windows
  • MS Office

technologies-optional :

  • ITIL
  • vSphere
  • SharePoint
  • Cisco
  • backup

    • about-project :

  • As an ICT Support Specialist, you will be responsible for supporting the entire factory, staying in close contact with users. Your skills will help troubleshoot IT hardware and software problems and support daily operations.
  • If you are interested in working with our team, please send us your CV (preferred in English).

    • responsibilities :

  • effectively supporting IT Operations activities for Arjo Poland,
  • direct and indirect contact with users,
  • managing user and computer accounts in accordance with Arjo global standards,
  • troubleshooting, diagnosing and resolving hardware / software incidents,
  • offering advice and guidance to users and other IT colleagues where necessary and / or appropriate work around / s to incidents and problems,
  • supporting the activities of Arjo's global IT teams.

    • requirements-expected :

  • minimum of 1,5 years of experience in a similar position, providing end-user support for laptops, desktops, applications and telecommunications,
  • fluent English (B2 level) and Polish,
  • experience with MS Active Directory,
  • experience with the use of BMC Remedy / Helix or similar service desk system,
  • experience with Apple IOS, Android and Mobile Device Management,
  • experience with installation / updating / troubleshooting with computers and servers based on MS Windows,
  • experience with SCCM (preferred),
  • experience with Wireless Networks and Mobile Solutions,
  • self-reliance,
  • high communication skills,
  • ability to work in a team,
  • ability to organize work time well, punctuality,
  • ability to think analytically, define problems and find solutions.

    • offered :

  • You will support our vision that great healthcare is always a collective first. In return, we recognize and value our global employees. You will have our full support, training and opportunities for professional development, along with a competitive package.
  • Our employees cooperate with us based on an employment contract, enjoy such benefits as Multisport, private medical care and group insurance etc.
  • In our company, we do not work rigidly defined hours. You can start to work between 7 : 00 and 9 : 00 a.m., which is an extremely valuable option if you get stuck in morning traffic or just want to sleep longer. You can also take advantage of remote work on selected days.

    • benefits :

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • dental care
  • no dress code
  • coffee / tea
  • parking space for employees
  • extra social benefits
  • holiday funds
  • school layette
  • employee referral program
  • charity initiatives
  • Internal Trainer Academy
  • possibility of starting work between 7 and 9
  • free work transport from Poznań
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    Support Specialist Support • Komorniki (gm. Komorniki), Greater Poland, Poland