German-speaking Back Office Advisor
Your future role :
In the back office, we support customer banks and cardholders. We focus on delivering high-quality and efficient services. We offer interesting and challenging tasks in an international environment. You will have the opportunity to use your customer service skills to ensure an excellent customer experience. Main tasks include monitoring credit and accounts, cooperating with collection agencies, processing credit account changes, and handling card applications. The role also involves customer service for cardholders, banks, and other internal and external stakeholders.
We will offer you :
Join us and apply today!
Your skills :
Besides that, little twist in your personality that makes you, we are looking for a colleague who is :
German-speaking Back Office Advisor
Your future role :
In the back office, we support customer banks and cardholders. We focus on delivering high-quality and efficient services. We offer interesting and challenging tasks in an international environment. You will have the opportunity to use your customer service skills to ensure an excellent customer experience. Main tasks include monitoring credit and accounts, cooperating with collection agencies, processing credit account changes, and handling card applications. The role also involves customer service for cardholders, banks, and other internal and external stakeholders.
We will offer you :
Join us and apply today!
Monitoring and evaluating customers' credit card usage, , Monitoring payment defaults, , Cooperation with collection agencies, monitoring receivables in the collection and making assignments to the collection agency, , Processing credit card applications, , Processing changes to credit accounts, , Customer service for cardholders, banks, and other external and internal stakeholders., Back-office work related to : , Handling of email and other written inquiries, , Organizing and prioritizing own and the team's daily work within given limits and schedules, , Cooperation with internal and external partners, , Other tasks assigned by the manager. ] Requirements :
Poland • Remote, Poland