Senior Product Manager

Join Vonage and help us innovate cloud communications for businesses worldwide

Vonage Product Management Mission : We bridge technology and business needs to deliver new products and services to the market. We imagine the future and orchestrate cross-functional efforts to bring it to life. We apply business understanding, customer knowledge, and competitive awareness to collaborate with and lead efforts to envision, design, develop, and execute state-of-the-art products and features. Our output changes the communications game.

Why this role matters :

As a Senior Product Manager for the Messaging APIs, you will be responsible for driving the future of Vonage's SMS and Messaging products, creating programmable, scalable, and profitable communication APIs across varied industry use cases.

This role involves end-to-end product management for assigned Messaging products, initially focusing on SMS. The Senior Product Manager (SMS) will collaborate with the SMS Product Area lead to define strategy and deliver competitive features that achieve strong business results. This position requires leading a cross-functional team, including engineering, operations, sales, and go-to-market teams, and staying current with technological advancements in the category.

IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW…….

What you'll do :

Market Research & Customer Interface

• Collaborate closely with the SMS Product Area lead to gain a deep understanding of market trends, business strategy, and the needs of key customer segments.
• Design and develop useful, usable, and profitable product solutions to achieve financial targets for the global Enterprise SMS business.
• Work with prospective customers and sales teams on opportunity analysis, proposal development, and bids to address specific customer requirements.
• Understand the local competitive landscape and devise strategies, processes, and tools to execute and meet customer needs.
• Lead internal product integrations, including the Messages API (SMS channel), Verify API, and Vonage Contact Center product.

Product Life Cycle Management

Go-to-Market & Revenue Generation Support

What you'll bring

Develop solutions for complex technical, process, and end-user application issues.

What Is required

Bonus

There's no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

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Who we are :

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note : The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.