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German Customer Service Representative – PolandWarsaw

German Customer Service Representative – PolandWarsaw

theHRchapterWarsaw, Masovian Voivodeship, Poland
8 days ago
Job description

Job activities :

  • Handle Airbnb customer inquiries via phone and email promptly and professionally.
  • Assist customers with booking stays and resolving issues related to their reservations.
  • Respond to customer complaints, ensuring solutions are provided efficiently and courteously.

Contract Type :

  • For candidates under 26 years old : Contract of mandate (umowa zlecenia).
  • For all other candidates : Employment contract (umowa o pracę).
  • Working Hours :

  • 7 : 00 AM – 9 : 00 PM, Monday through Sunday.
  • Anticipated work during 2 weekends per month.
  • Working Schedule Options :

  • Half-time
  • time
  • Full-time
  • Work Mode :
  • On-site
  • Language Requirements :

  • English : B2 level acceptable
  • German : C1 level preferred.
  • Compensation & Bonuses :

  • Salary : 49 PLN per hour
  • Bonuses :
  • Retention bonus : Up to 1500 PLN every 6 months

  • After 1 year of employment : 150 USD for Airbnb products
  • Up to 5% performance bonus per month
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    Customer Service Representative • Warsaw, Masovian Voivodeship, Poland