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Customer Expert with Italian and English
TP Poznań Sp. z.o.oKórnik30+ days ago
Job description100% Back-office tasks Fluent knowledge of Italian (min. C1) and very good knowledge of English (min. B2). Willingness to provide shift assignments on a 24 / 7 basis. Availability for a minimum 140 hours and 2 weekends per month Ability to work in a team and a sense of responsibility. Good organization of own tasks and attention to details. Willingness to cooperate fully from the office in the city centre of Poznań. Employment on a contract of mandate and a rate of 45 PLN gross / hour Flexible schedule tailored to your needs Comprehensive and fully paid start-up training (3 weeks, working days only) and nesting (2 weeks after the training period). Access to the MyBenefit platform, where you can take advantage of private medical care, sports card. You can also exchange points for discounts on shopping, movie tickets, food delivery, travel or many other services! Opportunity to grow in the social media industry - you will become an expert! Opportunity to grow within the structure of the organization. Friendly atmosphere and a modern office in the centre of Poznań. sharing the costs of sports activities private medical care remote work opportunities flexible working time corporate products and services at discounted prices no dress code coffee / tea birthday celebration employee referral program Initial phone interview Language verification Online interview Information for you about our decision
Customer Expert with Italian and English
Miejsce pracy : Poznań
Your responsibilities
- Responding in real time to platform users' inquiries regarding LIVE streaming in terms of reported abuses and appeals of decisions made.
- Receiving user requests and resolving them in accordance with established platform standards.
- Collaborating in an international back-office environment (no phone contact with customers).
- Cooperation in a 24 / 7 shift format - day, night, weekend shifts - schedule determined according to your needs!
Division of working time
Our requirements
What we offer
Benefits
Recruitment stages
Place : Poznań (onsite)
Schedule : 24 / 7 shifts – You are the one who chooses the shifts that suit you!
Training start date : 21.07.2025
Training duration : 3 weeks (Monday-Friday, conducted in English)
TP Poznań Sp. z .o.o
We are creating a space on a well-known platform in social media - we receive reports, react and act! We are looking for people who want to have a real impact on how the Internet looks.
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Customer And English • Kórnik