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Junior Customer Service Representative with French Language.

Junior Customer Service Representative with French Language.

MedtronicWarsaw, Mazowieckie, Poland
30+ days ago
Job description

Careers that Change Lives

Do you get up every morning wondering what your dynamic day will bring, working with different cultures in a fast-paced environment? Do you enjoy providing the best customer experience, working in an international team with other specialists? Join Medtronic!

Medtronic is working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world. As one company, we can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. This is the ideal opportunity to join us and be part of our commitment to the health of others.For this role, you are required to work from the Warsaw office 2 days a week, the rest is work from home.

A Day in the Life

  • Monitoring of blocked orders and ensuring block lifting in a timely manner to enable prompt product shipment and invoicing.
  • Handling queries and maintaining smooth ongoing communication with internal partners (Regional Office, Sales Force, Order to Deliver Team, Order Entry Lab, Pricing Team, Inventory, Order Entry Factory, Returns Factory and Disputes Factory) via Outlook or SAP CIC.
  • Handling reports & performing follow-up actions for open orders at agreed frequency and accuracy.
  • Working in SAP ECC & CIC environment.

Must Haves

  • At least B2 level in Italian and English
  • Detailed-oriented and quality-focused
  • Adapting well to dynamic work environment
  • Displaying the can-do attitude and interest in continuous process improvement
  • Able to work with under time constraints
  • Nice to Haves

  • Experience in working on SAP (ECC, CIC)
  • Experience in the Customer Service area
  • We Offer

    We offer a competitive salary and benefits package to all our employees :

  • Flexible working environment
  • Annual Incentive Plan % depending on company results
  • Pension scheme and group discount on healthcare insurance
  • Training possibilities via Cornerstone / Skills Lab
  • Employee Assistance Program and Recognize! (our global recognition program)
  • Our Commitment

    Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communities if we hope to have long-term sustainable impact. Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world.

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    Customer Service Representative • Warsaw, Mazowieckie, Poland

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