Workday Senior Consultant

Responsibilities :

• Ticket Resolution : Manage and resolve complex Tier 2 & 3 issues across Workday modules; act as escalation point for unresolved cases.
• Configuration & Enhancements : Design, configure, and deploy Workday enhancements (business processes, reports, security, integrations) aligned with client needs.
• Testing & Validation : Develop and execute test scripts, perform SIT / UAT / regression testing, and ensure solutions meet requirements.
• Release & Change Management : Support Workday bi-annual releases through impact analysis, configuration updates, regression testing, and documentation.
• Stakeholder Support : Partner with HR / Finance / IT to clarify issues, deliver solutions, and provide user guidance / training.
• Continuous Improvement : Identify system / process optimizations and recommend adoption of new Workday features.

Requirements :