Manager, Enterprise Applications

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Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.

WHO WE ARE :

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market‑leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.

We have a flock of more than 1,700 employees across the globe and are proud to be a Flexible‑First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible‑first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.

This is a full time position- we can not consider B2B employment agreements.

TITLE

Manager- Enterprise Applications

WHAT YOU’LL DO :

The Manager - Enterprise Applications is a key leadership role within Duck Creek Technologies, responsible for overseeing the strategy, execution, and continuous improvement of enterprise applications that support critical business functions. This role ensures alignment between technology solutions and business objectives, enhances operational efficiency, and leads a high‑performing team in the development and management of enterprise systems. The Manager plays a pivotal role in optimizing processes, driving system adoption, and ensuring robust integrations across platforms to enable seamless business operations.

• Lead an enterprise applications team, overseeing the development, configuration, maintenance, and optimization of business‑critical systems such as Workday, ServiceNow, and other enterprise platforms.
• Develop and execute a strategic roadmap for enterprise applications, ensuring alignment with organizational goals, scalability, and long‑term business needs.
• Drive business process automation and optimization, identifying opportunities to improve efficiency through system enhancements and integration.
• Manage cross‑functional collaboration, partnering with IT, business stakeholders, and vendors to ensure enterprise applications effectively support company objectives.
• Oversee enterprise system upgrades, migrations, and implementations, ensuring minimal disruption and maximum adoption.
• Establish and enforce governance policies, best practices, and security measures for enterprise applications, ensuring compliance with regulatory and industry standards.
• Drive data integrity, reporting, and analytics capabilities, ensuring that enterprise applications provide actionable insights to leadership.
• Lead vendor and contract management for enterprise software solutions, negotiating agreements and ensuring service levels are met.
• Develop and maintain KPIs and performance metrics to track the effectiveness of enterprise applications and identify areas for improvement.
• Build and manage a high‑performing team, providing mentorship, career development, and fostering a culture of innovation and accountability.
• Serve as the escalation point for major system issues, coordinating with IT and support teams to ensure timely resolution.
• Maintain a deep understanding of emerging enterprise technologies and recommend innovations that drive competitive advantage.

WHAT YOU’VE DONE :

Knowledge, Skills, Abilities & Behaviors

WHAT ADDITIONAL INFORMATION YOU MAY WANT TO KNOW :

WHAT WE STAND FOR :

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team‑oriented approach is at the core of how we operate and continuously improve our products, services, and systems. Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values : We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit

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Privacy Notice : By submitting your application, you acknowledge that Duck Creek Technologies may collect and process your personal data for recruitment purposes in accordance with our Privacy Notice and applicable data protection laws.

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.

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