Senior Manager, SAP Basis

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Lead all SAP Basis administration activities including installation, configuration, tuning, and maintenance of SAP systems and associated databases.
• Ensure the availability, performance, and reliability of SAP environments through proactive monitoring and optimization.
• Manage SAP landscape upgrades, patches, kernel updates, transports, and system copies across development, quality, and production systems.
• Oversee and continuously improve the SAP backup, recovery, and high availability strategies in coordination with infrastructure teams.
• Collaborate with Information Security and GRC teams to maintain strong security controls, authorizations, and user provisioning strategies aligned with SOX and audit requirements.
• Partner with SAP functional, development, and infrastructure teams to support new implementations, migrations (e.g., to S / 4HANA), and system integration projects.
• Provide governance over transport management and enforce SAP change control policies.
• Act as the escalation point for critical Basis-related incidents and lead root cause analysis and resolution efforts.
• Maintain system documentation, runbooks, and configuration records aligned with ITSM practices and audit readiness.
• Support capacity planning and performance tuning to align SAP system resources with business growth and changing application demands.
• Manage third-party vendors and offshore resources providing Basis support services.
• Stay current on emerging SAP technologies, cloud platform capabilities (e.g., RISE with SAP, BTP), and recommend innovations to improve operations.

QUALIFICATIONS / KNOWLEDGE :