Ecommerce Manager

CloudFerro is a provider of cloud data processing services. It provides and supports cloud computing for specialized markets, including the European space industry, climate research and science.

It has extensive experience in storing and processing large data sets, including multi-petabyte Earth observation satellite data repositories. CloudFerro solutions are used by leading companies and scientific institutions in Europe from various market sectors that process large data sets : European Space Agency (ESA), EUMETSAT, European Center for Medium-Range Forecasts (ECMWF), Mercator Ocean International, German Aerospace Agency (DLR), EGI and many others.

Due to our dynamic development, we are looking to join our team a :

E-commerce Manager

Job Summary :

An E-commerce Manager is responsible for optimizing the online sales activities. This role involves managing online sales platforms, driving traffic to the website, improving the user experience, analyzing data, and implementing marketing strategies to achieve business growth and revenue targets.

Key Responsibilities

• Website Management. Maintain and update the company’s e-commerce platform, ensuring seamless functionality and a user-friendly experience. Work with developers and designers to enhance website layout and performance. Optimize site speed, mobile responsiveness, and overall user experience.
• Sales and Marketing Strategy. Develop and execute online sales and marketing campaigns. Plan and manage promotions, discounts, and seasonal campaigns. Collaborate with marketing communication team to drive traffic through SEO, SEM, and social media channels.
• Data Analysis. Monitor and analyze site performance and customer behavior using analytics tools. Identify opportunities for growth.
• Customer Experience. Oversee the customer journey to ensure satisfaction and loyalty. Address customer inquiries and concerns related to online sales.
• Team Coordination. Manage cross-functional teams, including content creators, external developers, and customer support representatives.

Requirements

What do we offer?