SAP PP / QM / PM Specialist | Managed Services Operations

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The Application Evolution Services team is a part of PwC Poland. Our work requires constant monitoring of the operation of applications and real-time response. We also improve existing products and introduce new functionalities, so that applications can advance in parallel with our clients’ growth. We repair, keep our fingers on the pulse, create CR, document, and sometimes teach our clients’ employees. The better we work, the less you notice us. Plus, we simply love what we do. We deploy the most innovative Customer Experience solutions for our clients.

We are looking for :

SAP PP / QM / PM Specialist

Role Description :

• Analyze and resolve complex technical issues related to SAP PP, QM, PM modules and customer-specific solutions.
• Provide 2nd and 3rd Line Support to address and resolve tickets related to SAP PP and QM modules and customer-specific solutions.
• Conduct detailed problem analysis to diagnose issues thoroughly, understand root causes, and configure SAP systems to develop effective solutions.
• Collaborate with 1st-Level support and other IT teams to ensure timely resolution of issues.
• Foster strong relationships with clients by addressing support topics promptly and effectively.
• Regularly analyze and report on ticket trends in the designated area to identify recurring issues and potential improvements.
• Lead and execute minor projects and system changes tailored to meet specific customer needs and requirements.
• Maintain comprehensive documentation of support issues, solutions, and project changes to ensure transparency and knowledge sharing.

Required Skills :

By joining us you gain :

Recruitment process :

If you are interested in this position, please send us your CV in English.

If you have additional questions, please contact us :

Please note that we do not collect resumes in our inbox.

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