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Digital Services Architect - IT Commercial & Digital @ Galderma
Digital Services Architect - IT Commercial & Digital @ GaldermaGalderma • Kraków, Poland
Digital Services Architect - IT Commercial & Digital @ Galderma

Digital Services Architect - IT Commercial & Digital @ Galderma

Galderma • Kraków, Poland
15 days ago
Job description

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

We are looking for an IT Commercial & Digital Veeva / Salesforce Architect to join our Global IT Commercial & Digital team. This role is responsible for designing, implementing, and optimizing Veeva and Salesforce-based solutions that support our Healthcare (Rx), Aesthetics (Ax), and Consumer (Cx) business functions.

What we offer in return :

You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.

  • You will receive a competitive compensation; extended benefit package.
  • You will be able to work in a hybrid work culture.
  • You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take accountability.

Our people make a difference

At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

Key Technologies & Tools

  • Hosting Platforms : Pantheon.io, Platform.sh, WP Engine
  • Security & DNS : Imperva WAF, ComLaude DNS, Cloudflare
  • CMS : WordPress, Drupal, Magento, Shopify, Contentful, Strapi
  • Inventory & Governance : SharePoint DAI, Cookie Consent tools (e.g. OneTrust)
  • Infrastructure : NGINX, cPanel, Google Cloud Console
  • Collaboration & Support : Imperva Support Portal, Magento Admin, Jira, Confluence
  • Skills & Qualifications

  • 7+ years of experience in web operations, hosting administration, or digital platform architecture.
  • Strong technical expertise in CMS, web hosting infrastructure, and internet security practices.
  • Solid understanding of privacy regulations (GDPR, HIPAA), accessibility standards (EAA), and pharma / healthcare digital compliance.
  • Experience managing domain / DNS, digital assets, and platform-level documentation at scale.
  • Comfortable working in a fast-paced, matrixed, and international organization.
  • Strategic mindset with a focus on value delivery and continuous improvement.
  • Fluent in English (mandatory); additional languages are a plus
  • Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

    We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

    At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

    We are looking for an IT Commercial & Digital Veeva / Salesforce Architect to join our Global IT Commercial & Digital team. This role is responsible for designing, implementing, and optimizing Veeva and Salesforce-based solutions that support our Healthcare (Rx), Aesthetics (Ax), and Consumer (Cx) business functions.

    What we offer in return :

    You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.

  • You will receive a competitive compensation; extended benefit package.
  • You will be able to work in a hybrid work culture.
  • You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take accountability.
  • Our people make a difference

    At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

    ,[Design and evolve technical architecture for web and mobile platforms supporting B2C and B2B use cases., Collaborate with the Service Owner to align technical roadmaps with business goals, scalability, and performance requirements., Identify and evaluate new platforms, and technologies to enhance the digital ecosystem., Administer and continuously improve hosting environments (e.g. Pantheon.io, Platform.sh), ensuring high availability, performance, and security., Serve as technical escalation point for issues related to web hosting, platform access, backups, and environment configuration., Oversee provisioning and lifecycle of hosting instances, global and local, Configure and manage Web Application Firewalls (WAF), including Imperva Cloud WAF, to protect digital assets from external threats., Ensure compliance with security standards, privacy regulations (e.g. GDPR, HIPAA), and industry guidelines (e.g. EAA, GxP)., Implement and maintain cookie consent solutions, domain protection tools (e.g. ComLaudeWatch), and access control policies., Manage the full lifecycle of domains, from registration and configuration to monitoring and renewal., Administer DNS configurations using ComLaude and Imperva, ensuring service continuity and resilience., Support trademark protection and rogue domain detection processes in collaboration with Legal and IT Security., Maintain and regularly update the Digital Asset Inventory (DAI) of all web and mobile assets, social channels, and redirects., Ensure accurate metadata, ownership, and compliance records across platforms., Support lifecycle planning and governance of digital assets., Own the technical administration of tools such as CMS, DNS portals, WAF dashboards, and support portals (e.g. Magento, ComLaude, Imperva)., Coordinate updates, patches, and integrations across platforms., Serve as the technical SME for vendor and agency onboarding, platform access, and incident resolution., Develop and maintain Standard Operating Procedures (SOPs)] Requirements : CMS, web hosting infrastructure, internet security practices, DNS, WordPress, Drupal, Magento, Strapi, Contentful, Shopify, Imperva WAF, ComLaude DNS, Cloudflare, Pantheon.io, Platform.sh, WP Engine, SharePoint DAI, OneTrust, Nginx, cPanel, Google Cloud Console, Jira, Confluence Tools : . Additionally : Sport subscription, Private healthcare, Flat structure, International projects, Free coffee, Playroom, Free snacks, Free beverages, Mobile phone, In-house trainings, Modern office, Startup atmosphere.

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