Product Support Engineer (M / F) - Ben Guerir / Marrakech, Morocco

As a Product Support Engineer , your responsibilities will be :

• Provide technical support to field service teams and customers, ensuring compliance with safety standards and best maintenance practices.
• Represent the company professionally on-site, maintaining strong relationships with clients and service teams.
• Guide and train on-site service personnel through practical, hands-on support and knowledge transfer.
• Perform and supervise mechanical and electrical maintenance, repairs, troubleshooting, and equipment performance testing.
• Recommend preventive and predictive maintenance strategies to enhance equipment reliability and longevity.
• Share updates on technical improvements, advise on spare parts, tooling, and optimal equipment usage.
• Coordinate major operations such as machine assembly, commissioning, and major component replacements.
• Prepare and submit detailed reports on activities, inspections, failures, and improvement suggestions.

World's leading construction equipment manufacturerTechnical expertise in heavy equipment

To excel in this role, you :

Depending on the profile.