Quality Auditor - Italian, AGI Data Services - Ground Truth Quality

We are seeking a detail-oriented Quality Auditor to join our team at AGI-DS. As a Quality Auditor, you will perform systematic quality assessments within our global network of Data Associates, providing manual review and validation of automated quality measurements. This role is critical in maintaining high standards in data quality for AI development and training.

Key job responsibilities

Conduct quality audits on individual workflows and units delivered by Data Associates

Coach and calibrate Data Associates co-located at your site to improve performance

Provide detailed insights on Data Associate-level quality and identify root causes of issues

Perform manual reviews to validate automated quality measurement systems

Document and report quality findings accurately and efficiently

Perform audits to support deep dives and escalations as needed

Maintain strict compliance with quality standards and procedures

Work closely with Quality Audit Managers to improve processes and implement best practices

Contribute to continuous improvement initiatives within the quality assurance team

BASIC QUALIFICATIONS

C1+ or equivalent fluency in Italian language

Good working knowledge (B1+) in both spoken and written English

Experience in Machine Learning / Data Labeling operations

Strong analytical and problem-solving skills

Excellent attention to detail

Strong communication skills in Business English

Experience with quality management tools and systems

Ability to work in strict compliance with internal guidelines

Understanding of data annotation and quality metrics

Proficiency in Excel and data analysis tools

Ability to work effectively in a team environment

Adaptability to changing priorities and workloads

PREFERRED QUALIFICATIONS

Prior experience in a quality assurance role within the tech industry

Familiarity with AI and machine learning concepts

Experience with speech or language data