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Senior Salesforce Business Analyst @ Spyrosoft

Senior Salesforce Business Analyst @ Spyrosoft

SpyrosoftRemote, Poland
10 days ago
Job description

Project description :

Our customer is embarking on a major, multi-year transformation to evolve from a legacy CRM platform to Salesforce—and we’re building a high-impact team to lead the way.

This role sits at the heart of that journey, driving smarter business processes and shaping a Salesforce ecosystem that truly enables growth. We're looking for an experienced Salesforce expert with strong leadership skills and a proven ability to guide cross-functional teams through complex implementations.

Recruitment process :

  • Screening on MS Teams (approx. 30 min)
  • MS Teams meeting with PM (approx. 30 min)
  • Technical Interview (approx. 30 min)
  • Client meeting
  • Decision

Requirements :

  • Regular+ or Senior Business Analyst  with proven experience in  Salesforce implementation projects .
  • Strong  analytical and communication skills , with the ability to bridge business and technical teams.
  • Experience working in  distributed, cross-regional teams  (Europe / ANZ / India).
  • Comfortable with  early-morning meetings  (6 : 00–7 : 00 CET) to align with Melbourne-based stakeholders.
  • Self-driven, flexible, and organized , capable of managing multiple priorities in a dynamic project environment.

    • Project description :

    Our customer is embarking on a major, multi-year transformation to evolve from a legacy CRM platform to Salesforce—and we’re building a high-impact team to lead the way.

    This role sits at the heart of that journey, driving smarter business processes and shaping a Salesforce ecosystem that truly enables growth. We're looking for an experienced Salesforce expert with strong leadership skills and a proven ability to guide cross-functional teams through complex implementations.

    Recruitment process :

  • Screening on MS Teams (approx. 30 min)
  • MS Teams meeting with PM (approx. 30 min)
  • Technical Interview (approx. 30 min)
  • Client meeting
  • Decision

    • ,[Lead the requirements gathering process by collaborating with business stakeholders to define and document needs for the Salesforce implementation. , Develop comprehensive business requirements, user stories, and process maps to guide the development and implementation teams. , Analyze and optimize existing business processes, identifying opportunities for improvement through Salesforce solutions. , Facilitate workshops and meetings to elicit requirements, validate proposed solutions, and ensure stakeholder alignment across EMEA and ANZ. , Oversee the configuration and customization of Salesforce to ensure alignment with business objectives and industry best practices. , Define acceptance criteria, support and coordinate User Acceptance Testing (UAT), and assist in end-user training sessions to ensure system adoption. , Monitor project progress, manage risks, and provide regular updates to senior management and key stakeholders. , Develop and maintain detailed documentation of business processes, system configurations, and user guides. , Act as the primary escalation point for Salesforce-related issues and enhancements, supporting Commercial Excellence and cross-functional teams.] Requirements : Salesforce, Business Analyst, Communication skills, CRM, Requirements gathering, User acceptance testing, MS Teams, PM

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    Senior Analyst • Remote, Poland