Salesforce Platform Manager

Salesforce Platform Manager

Poznań, Poland / Warsaw, Poland / Lisbon, Portugal / Bucharest, Romania / Krakow, PolandOLX Group – Sales / Full-time / Hybrid WELCOME TO OLX At OLX, we work together to build a more sustainable world through trade. We make it safe, smart, and convenient to buy and sell cars, find housing, get jobs, buy and sell household goods, and more. Our colleagues around the world help to serve millions of people around the world every month, through its well-loved consumer brands including OLX, Otodom, Property24.Join OLX and see how far you can go.We're seeking an experienced Platform Manager to provide strategic leadership for our Salesforce ecosystem and related technologies. The ideal candidate will combine technical expertise with business acumen to optimize platform utilization, manage vendor relationships, and ensure alignment with business objectives.

In a typical day at OLX, in the role of Salesforce Platform Manager, you will :

• Act as a strategic advisor providing expert recommendations on Salesforce platform solutions (Service Cloud, Experience Cloud, CRMA) with emphasis on scalability, efficiency, and business alignment
• Collaborate with Solution Architects to design technical solutions that address evolving business requirements and strategic objectives
• Drive platform roadmap development and execution, ensuring optimal utilization of Salesforce and integrated ecosystem tools
• Implement robust governance, security, and compliance measures while managing vendor relationships and technology investments
• Identify inefficiencies across sales and customer support processes to design streamlined, automated solutions
• Integrate various platforms (Salesforce, ECB, Guuru) to enhance data flow, reporting accuracy, and operational improvements
• Build and mentor a high-performance team with skills across administration, development, and architecture
• Create enablement strategies that empower Sales and Customer Support teams with actionable insights and automation
• Develop and monitor technology budgets aligned with company priorities and ROI goals
• Establish metrics to measure platform effectiveness and drive continuous improvement across the organization

What do you need to be successful in this role?

What you get from us?