ServiceNow Business Analyst with German
Sii PolandWrocław, Województwo dolnośląskie, Polska30+ days ago
Job descriptionMin. 3 years of professional experience as a Business Analyst, including process modeling (BPMN) and Agile / Scrum methodologies Ability to work effectively with technology and business stakeholders, strong communication and problem-solving skills Fundamental understanding of technologies used within ServiceNow (JavaScript, REST API, relational databases) Advanced German language skills and openness to occasional business travel to Germany ServiceNow certifications as a strong asset Fluent Polish and English required Residing in Poland required Great Place to Work Solid financial situation Contracts with the biggest brands Centre of internal trainings Many experts you can learn from Open and accessible management team Profit sharing Passion Sponsorship program Regular integration events and trips Comfortable and well-equipped offices MySii app Medical care
Sii ServiceNow Competency Center provides services to customers from various industries in Europe and the United States. We specialize in improving customer platforms, optimizing and digitizing process flows, and expanding platform usage within the customer organization. Our experience spans among ITSM / ITOM / ITAM / HRSD / SecOps / ITBM(PPM) modules.
You will join the team working on many projects, utilizing various modules and applications on the ServiceNow platform.
Your tasks
- Performing business analysis and designing ServiceNow solutions aligned with stakeholders’ requirements
- Translating user requirements into development specifications and supporting the delivery team (user stories, acceptance criteria)
- Creating and maintaining project documentation
- Managing development progress, deployments, and guiding customers through the UAT phase
- Conducting end-user training on platform usability and implementing solutions
- Collaborating closely with stakeholders to ensure the successful delivery of out-of-the-box and custom ServiceNow solutions
Requirements
Benefits For You
We are an equal opportunities employer and welcome applications from all qualified candidates.
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Analyst German • Wrocław, Województwo dolnośląskie, Polska
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