Product and Application Specialist with German

Our Opening and Your Responsibilities

• Support of European internal and external customers on laboratory pH meters, low-end density, and refractometers as well as low-end titrators (electrochemistry instruments) via telephone and email in German and English,
• Tests of new and improved hardware and software,
• Tests of existing hardware and software to evaluate quality issues,
• Creation and maintenance of helpful tools for customers,
• Proofreading of pH Lab documents (manuals, brochures, etc.) 📄,
• Collaboration with Market Support Group in Switzerland.

What You Need to Succeed

Educational background in natural sciences (biotechnology, bioengineering, chemistry, biology, or similar) or working experience in a scientific laboratory 🔬,

Very good knowledge of German (speaking and writing, C1),

Good knowledge of English (min. B2),

Ability to friendly and comprehensively communicate with our B2B customers via e-mail and phone 💻,

Eligibility to work in Poland.

Nice to have :

Experience in working with analytical instruments, i.e. with pH meters,

Customer service experience would also be an asset.

Our Offer to You

Contract of employment [umowa o pracę], we are looking for a long term cooperation,

Annual reward 💰,

Hybrid work model (up to 3 days a week from home, 2 days from the office)🏠,

A diverse and inclusive workplace,

Festive benefits paid in April and December,

Medical care with basic dental package (Medicover), with possibility to extend to Damian Medical Center,

Possibility to extend medical care to family members,

Life insurance with possible extended scope,

Sports card (Medicover),

Language courses,

A vast training offer to support your development 🚀,

Wellbeing activities, CSR, with space for your initiatives

Discounts for meals and special offers at Platan Business Park.

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