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Senior Software Engineer

Senior Software Engineer

AstreyaRemote, Poland
30+ days ago
Job description

What this Job Entails :

The Software Engineer designs, develops, troubleshoots and debugs software programs for enhancements and new products. They will also develop software and tools in support of design, infrastructure and technology platforms.

Scope :

Applies company policies and procedures to resolve a variety of issues

Works on problems of moderate scope

Receives general instructions on routine work and detailed instructions on new projects

Your Roles and Responsibilities :

Provide administration, development, and application support for end users

Participate in the design, develop, code, test and debug system software

Review code and design software

Participate in configuring and integrating third-party software components and technologies

Engage in performing root cause analysis of network, operating system, and other issues related to how technical solutions operate in customer environments

Address and resolve software bugs and bug reproduction requests; logging of all incidents and requests; engaging other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility

Provide limited after hours and on-call support as needed

Engage in review and development of test documentation

Work with stakeholders and cross-functional teams on projects and initiatives

Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications / Skills :

Bachelor’s degree (B.S / B.A) from four-college or university and 2 to 5 years’ related experience and / or training; or equivalent combination of education and experience

Builds productive internal and external working relationships

Exercises judgment within defined procedures and practices to determine appropriate action

Understanding of various development programs

Ability to quickly learn customer support processes, tools and techniques

Understanding of how to configure third-party software components and technologies

Ability to perform root cause analysis of network, operating system, and other issues

Excellent communication skills in English (both speaking and writing)

Ability to collaborate and work remotely including use of communication tools

Ability to multi-task and self-organize including prioritization of activities

Understanding of using monitoring systems

Attention to detail

Preferred Qualifications :

Familiarity with system administration

Physical Demand & Work Environment :

Must have the ability to perform office-related tasks which may include prolonged sitting or standing

Must have the ability to move from place to place within an office environment

Must be able to use a computer

Must have the ability to communicate effectively

Some positions may require occasional repetitive motion or movements of the wrists, hands, and / or fingers

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Senior Software Engineer • Remote, Poland