Senior Product Designer

Company Description

InPost Group is an innovative European out of home deliveries company, revolutionizing the way parcels are delivered to customers. With operations across several countries, our network of intelligent lockers provides customers with a fast, convenient, and secure delivery option. InPost Group is a publicly traded company, with a market capitalization of about $5 billion as of March 2023. With over 10,000 employees worldwide, InPost Group is one of the largest out of home delivery providers in Europe, committed to providing sustainable and efficient delivery solutions to meet the evolving needs of customers in today's rapidly changing landscape.

Job Description

Inpost Group is seeking an experienced, entrepreneurial UX designer to improve and reinvent the customer facing solutions, that serve our users in more than 15 countries under the InPost and Mondial Relay brands. The right person will play a critical role in improving our customer experience and build a best-in-class experience to delight our customers, establish design principles and framework for the group to offer high quality and consistent solutions for global scale with cognisance of local markets’ needs.

Your responsibilities :

• Be the voice of our users and  solve complex problems  to define and improve the user experience for a range of digital platforms including websites, mobile applications, and internal tools.
• Conduct user researches  to understand customer needs and define opportunities
• Create user flows, journey maps, wireframes and prototypes  for stakeholder and user feedback.
• Create high fidelity mock-ups of visual designs consistent with UI guidelines and brand standards.
• Collaborate effectively with the cross functional team  including developers, product managers, and stakeholders to ensure timely and  successful delivery of design solutions .
• Advocate to stakeholders and educate them on inclusive and accessible design practices.
• Support the design team  by actively participating in meetings, providing constructive critique feedback, and offering support to fellow designers when necessary.
• Use a data-informed approach to design by defining and tracking key metrics, and clearly communicating how design decisions drive user and business impact.

Qualifications

Nice to have :

Additional Information

Why Join InPost?