Product Owner for CISO Customer Security Team

Product Owner for CISO Customer Security Team

senior IT Manager profile)

Division

As a global critical financial infrastructure, the protection of Euroclear information and assets is fundamental to the company’s business. Security is at the core of our services, firmly embedded in the management systems and processes of the company. You will be joining our CISO Division – Platform Security department in charge of putting in place the required technical solution to protect effectively our applications.

You will join CISO Customer Security Operation & Security Engineering Team in the role of Product Owner (2 Services as a building block (ITIL definition) : Web Applications Firewall (WF) and Reverse Proxies for activities both On Prem and in the Cloud .

Product Owner role :

The Product Owner (PO) for the Customer Security Operations and Engineering Team in CISO is responsible for (i) defining the product vision and roadmap, (ii) prioritizing the product backlog and (iii) ensuring the team delivers value to customers and managing the 2 Squads of Security Engineers.

The PO collaborates with stakeholders from other IT Divisions to gather requirements, to ensure alignments on the priorities and ensures the team follows Agile practices to maximize value delivery for Euroclear and in adherence with corporate guidelines.

The role is a Senior IT Manager role with proven experience in IT People Management (Dual Squad to lead), crisis & incident management and able to consider multiple parameters into account to build a “360 degrees view”.   The role demands a hands-on approach of Management of IT Teams based on several years of experience, proactively identifying and mitigating (security) risks, and ensuring compliance with industry standards and internal regulations.

Key Responsibilities on the IT Service :

• Product Vision and Roadmap : With the support of our Technical Lead, develop and communicate a clear product vision and strategy that aligns with the overall goals of the tribe and organization for the WAF and RPX
• Leadership and Influence : Lead and inspire the team, fostering a collaborative and high-performing environment
• Backlog Management : Prioritize and manage the product backlog, ensuring it reflects the most valuable work for the team
• Change Management : Ensure adherence to Change & Release Management processes and manage changes effective
• Crisis and Incident Management : in the Customer Security Team within CISO involves identifying, managing, and support resolving critical security incidents to minimise damage and restore normal operations swiftly. The transversal communication is key for that part
• Risk Management :   the role embeds risk management into daily operations, focusing on infrastructure security, privileged access, and change governance. With the Technical Lead, PO identifies risks and support implementation both immediate fixes and long-term solutions
• User-Centric Approach : Understand and advocate for the needs and pain points of the end-users through continuous engagement and feedback
• Technical Understanding : Have a solid grasp of the technical security aspects of the products considered (a generic Cyber background is a plus)

Key Responsibilities on the People side :

Required Soft Skills

Educational Requirements

Additional Information

Department Description : The Platform Security department provides engineering (platform, process, and automation), management (configuration and life cycle), and support (24 / 7) for the security-owned platforms needed for CISO to offer its services

Services Include : Internal security services (WEB proxy, AV-Malware protection, IDS / IPS, firewall security management & optimization), Customer security services (Application Reverse Proxy and Web Application firewalls), PKI, Crypto and key management services, Enterprise cryptography Operations

Office Presence requirement :   must be ready to come on-site in Euroclear Brussels office 8 days (EIGHT DAYS)  per month or when needed for specific meetings or workshops.

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