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Technical Account Manager New Products

RTB HouseWarsaw, Masovian Voivodeship, Poland

30+ days ago

Job description

As a Technical Account Manager, you will draw on your consultative problem-solving skills and technical knowledge to assist our clients and lead successful integrations of their e-commerce websites and mobile applications with RTB House. Additionally, you will support daily campaign optimization to ensure all client performance marketing goals are achieved. As a member of the New Products team, you will help implement new features and ideas in the APAC market.

Digital advertising or e-commerce background is a big plus. In addition, since we work in a collaborative environment and are in regular contact with various business and client teams, you need to be a great communicator ready to explain complex information to non-technical audiences.

We are looking forward to welcoming a new member to our fantastic team. You will undergo a fully online on-boarding. However, we will provide you with a mentor to support and guide you during your first weeks with us. Also, as everyone at RTB House has a clear career path, you will always know if you are on track to progress.

Your daily tasks :

Ensuring that technical issues / tickets are responded to within the agreed SLAs (Service Level Agreements);
Leading the RTB House and client website / mobile app integration to ensure proper tag installation (via Google Tag Manager, AppsFlyer, etc.);
Optimizing daily campaigns to meet various client marketing goals;
Working closely with Sales & Account Managers to deliver client success and satisfaction, meeting set goals and instantly responding to technical issues;
Communicating with Business & Technical Teams (through tickets, emails, and calls).

Our requirements :

Knowledge of HTML and JavaScript (or Python);

Experience with Google Chrome’s debugging console;

Solid understanding of Excel (Lookup / Pivot table, standard formulas);

Experience in e-commerce or digital advertising (e.g., programmatic, AdTech, AdOps) is nice to have;

Knowledge of Google Analytics, Google Tag Manager, AppsFlyer / Branch is a big plus;

Great communication skills;

Advanced English language skills.

We offer :

Unique chance to join a creative, fast-growing company in the online advertising space, named as the Innovation Leader in the market;

Opportunity for personal and professional development as RTB House is rapidly expanding in APAC and globally;

Ability to work in a truly international environment, with the best people in their fields.

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Technical Product Manager • Warsaw, Masovian Voivodeship, Poland