Expert for Direct channel sales (UNIQA Insurance Group)
Miejsce pracy : Warszawa
Your responsibilities
- Development and implementation of our group-wide business strategy
- Independent management of cross-functional, strategically relevant projects
- Work in diverse corporate projects with high strategic relevance (such as the transformation and optimization of the product portfolio or the business and IT transformation of UNIQA INT)
- Proactive identification of improvement potential and implementation of transformation strategies
- Further development of our internal capabilities using your strategy consulting toolkit
- Learning and growing in a strong team of highly motivated former consultants
- Driving execution of Direct channels expansion strategy – overseeing and monitoring the rollout of new Direct capabilities strategies and enhancement in local markets
- Optimizing digital sales processes – defining and sharing the best-in-class strategies for digital customer engagement, sales conversion and service efficiency
- Becoming a topic expert in digital best practices – researching and applying industry-leading tools, technologies, and processes to drive the continuous improvement
- Enhancing automation and improving customer experience – identifying opportunities to improve self-service capabilities, call center efficiency and overall digital journeys
- International exposure and collaborating across functions – working with local teams, IT, marketing and operations to ensure digital strategies are effectively implemented and scaled
- Tracking and analyzing performance – leveraging data insights to refine strategies, optimize conversion rates, and improve digital customer engagement
Our requirements
Excellent degree from a leading university or business schoolAt least Bachelor degree in Business or a comparable field of studyAt least two years of professional experience in strategy consulting, management consultancy, or corporate strategyExperience in an international environment or in working with international teams is an advantageExperience in digital sales and service channels, with extensive understanding of website conversion optimization, self-service tools and call center operationsAnalytical, data-driven and comfortable using insights to improve digital channel performance and customer experience, with strong ability to interpret KPIs, competitor benchmarks, and market trends to inform decision-makingStrategic and hands-on thinker, who can balance long-term vision with execution and continuous optimizationCollaborative, influential and able to work across teams and influence decision-making in a complex, multinational environmentPassionate about innovation, always looking for ways to push digital boundaries and drive new efficienciesConfident presentation at expert and top management levelsAbility to work in a team, high level of commitment, ownership and initiativeHigh level of commitment and independence, as well as self-motivation for further developmentAbility to recognize complex relationships and present them in a simplified mannerAdvanced use of Microsoft Office, especially PowerPoint and ExcelWillingness to travel abroad at least once per quarter i neededFluent English skillsPlease kindly submit your application exclusively in EnglishWhat we offer
Stable employment based on an employment contractInteresting work in an international environmentWorking among professionals with many years of experience in insuranceFreedom to act - space for creating and implementing new solutionsGood atmosphere conducive to cooperationFlexible working hours and the possibility of partial remote workA cafeteria benefits system - you decide what you useBenefits
sharing the costs of sports activitiesprivate medical caresharing the costs of foreign language classessharing the costs of professional training & courseslife insuranceremote work opportunitiesflexible working timecorporate products and services at discounted pricesintegration eventsUNIQA
As one of the leading insurance companies, we know that together we can achieve more. At UNIQA, we are therefore the community for a better life. We use our individual skills to shape the future together. Tell us about your strengths and apply!
Wszystkie informacje o przetwarzaniu danych osobowych w tej rekrutacji znajdziesz w formularzu aplikacyjnym, po kliknięciu w przycisk "Aplikuj Teraz".