Senior Business Transformation Consultant (Sales Transformation)

Job Description : We . We . We .

About Merkle

As a Senior Sales Transformation Consultant, you will be reporting to our VP of Business Consultancy Services.

The Role :

We are seeking highly experienced and dynamic consultants to architect, orchestrate, and implement complex multi-year strategic business transformations. This role is pivotal in driving operational excellence and strategic alignment across businesses with a specificity in sales and service driven industries. This role offers a hybrid work mode. Depending on the project scope, being onsite at the client might be a part of the role.

Job Description : We . We . We .

Oversee front and mid-office transformation design, including operating model development.

Manage business transformation focusing on business operation models, sales and service optimization, and operational excellence.

Direct operating model transformations, covering front, middle, and back-office functions.

Conduct business operation assessments, identifying improvement areas and prioritizing initiatives.

Drive accelerated transformation programs to achieve cost reduction and implement new ways of working.

Develop strategic missions, target pictures, and roadmaps for transformation journeys

Execute value-oriented redesigns and reorganizations to optimize businesses

Advise C-level management and set up and run effective change management measures and programs.

Take the lead in adjusting plans to changing business contexts. Find pragmatic and effective solutions to business realities.

Qualifications :

A degree in business or a comparable field of study. A higher degree, Ph.D. or MBA, is an advantage.

Minimum 3 to 7 years of strategic consulting experience in professional services, industry, or renowned consultancies.

Exceptional communication and presentation skills, especially at C-level.

Proven track record in leading large-scale transformation programs.

High level of expertise in operating model design, end-to-end process improvements, and operational excellence.

Ability to develop and implement strategic roadmaps and transformation narratives.

Collaborative team spirit and a continuous learning mindset.

Experience in key account management is an advantage

Fluent in written and spoken English , with high proficiency in German and / or French.

Inclusion and Diversity

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