Jobs in Lodz, poland

Greater Chemistry – between People and Planet ” – it is our Purpose which leads company’s Strategy :

• We are shaping the future with our customers.
• We are accelerating innovation.
• We are leading the transition towards sustainability.
• We are building a culture of possibilities.

By joining us, you create an actual impact on sustainability, innovation, relations with the customers and development of your own career.

We're looking for a Senior Process Specialist to join our Order Management team. Whether you're starting your career or bring years of experience, we welcome candidates of all experience levels who are dedicated to enhancing customer satisfaction and streamlining order processing operations. We believe in putting our customers first and are seeking individuals who share our commitment to providing outstanding service through effective communication, problem-solving, and a proactive approach to meeting customer needs

What’s in it for you?

Greater Chemistry – between People and Planet ” – it is our Purpose which leads company’s Strategy :

By joining us, you create an actual impact on sustainability, innovation, relations with the customers and development of your own career.

We're looking for a Senior Process Specialist to join our Order Management team. Whether you're starting your career or bring years of experience, we welcome candidates of all experience levels who are dedicated to enhancing customer satisfaction and streamlining order processing operations. We believe in putting our customers first and are seeking individuals who share our commitment to providing outstanding service through effective communication, problem-solving, and a proactive approach to meeting customer needs

What’s in it for you?

Execute and optimize daily transactional activities to meet SLA / KPIs while following standardized processes., Drive and support process improvement initiatives and projects., Ensure operational compliance with regulations and internal / external guidelines., Maintain effective communication with internal / external customers and stakeholders., Document and maintain up-to-date operational procedures., Act as a backup for team members and facilitate knowledge transfer., Build and maintain strong collaborative relationships with internal and external customers., Contribute to a problem-solving culture by identifying issues and implementing solutions] Requirements : Degree, Excel, SAP, MS Office, Business Administration, Economic Sciences, Customer Service Desk, Business process management, communication skills, Problem-solving abilities Additionally : Sport subscription, Private healthcare, Lunch card, Modern office, In-house trainings.