GSC : Vendor Manager

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity :

The Chief Technology Office (CTO) manages IT services and infrastructure critical for HSBC employees and customers, such as compute platforms, storage, database, data centers, voice, video and data networks, infrastructure security, cloud hosted infrastructure, contact centre and end user services such as collaboration and workspace technologies.

The role will be responsible for working across CTO Areas to lead operations management support in vendor management and executing initiatives which deliver strategic objectives.

What you’ll do :

• Work closely with Global Area Leads, Heads of Operations Management, Procurement, Cost and Contract Managers and wider teams / stakeholders to deliver common objectives in 3rd party space
• Ensure renewals / pipeline is managed with sufficient time to scrutinise and / or make changes
• Analyse options and support the development of Business Cases
• Review existing contracts – assess SLA’s and other T&C’s to ensure vendor service is meeting requirements
• Process improvement across the end-to-end pipeline management and reviews through to approvals
• Working with Operations Management representatives and Finance to identify, plan and execute cost optimisations initiatives
• Ensure alignment of key parties to agree objectives and support the development of the Tech / Business strategy to deliver
• Provide 3rd party requirements and support Procurement with commercial negotiation, assessment, and deal structuring

What you need to have to succeed in this role :

What we offer :

If your CV meets our criteria, you should expect the following steps in the recruitment process :

We are looking to hire as soon as possible so don’t wait and apply now!

You'll achieve more when you join HSBC.

We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.

In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at :

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