Business Engagement & Digital Transformation Director

Kraków, Małopolskie,Poland
Lundbeck Pharma A/S
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The main purpose of the role is to execute a portfolio of transformational projects as well as build strong execution capabilities using Lean and Agile-based approaches to drive meaningful organizational change.

Define best practices and maintain these standards to allow the organization to learn and leverage these techniques. Collaborate with different, cross-functional teams at all levels of the company to drive continuous improvement and solve complex business problems.

This combines senior expertise with practical, hands-on support for projects, operational activities, and strategy deployment.

As part of the role in Group Business Services Krakow Management, Business Engagement & Digital Transformation Director drives effective and stimulating cooperation across various teams, processes, systems and functions and contributes to the co-creation of Group Business Services Cracow culture.

MAIN RESPONSIBILITIES & TASKS

Business Transformation

  • Develop long and short-term plans for the most significant business processes transformations and lead its implementation
  • Influence and collaborate with stakeholders and delivery partners, building strong relationships to ensure consensus and influence change outcomes.

Fosters open and honest communication which anticipates stakeholder expectations

  • Support regional leadership in managing and leading change in region / country through deployment of priority programs and provide inputs in strategic change planning
  • Define the shape and structure in developing the program plan (which could be multi-country or cross-business / function);

review and refine resource requirements and engage with stakeholders to create buy-in for the plan

  • Actively manage and co-ordinate the program roadmap, handling changes as they arise and keeping stakeholders focused on the agreed change outcomes and benefits
  • Obtain buy-in from and influence senior management and stakeholders for all key program plans, commitments, changes including requirements, quality assurance plans, budget, schedule, scope, risk mitigation and contingency plans
  • Oversee the tracking of strategic program risks / issues / dependencies, assess the impact on the benefits realization for the program and take action to minimize the impact
  • Provide key inputs in the delivery of highly complex and critical change efforts in accordance with existing industry best practices and methodologies in the process of establishing credibility for the Transformation team
  • Monitor and report on the program and intervene when programs go off track
  • Provide timely updates for the delivery to GBS Managing Director and all relevant stakeholders to review the performance against Transformation objectives and identify the future roadmap
  • Ensure all agreed costs, quality and delivery commitments to stakeholders by priority market teams are met
  • Evaluate the delivery quality of Transformation team using KPIs or surveys
  • Set the pace and operating rhythm, driving a culture of achievement and ensure pace by identifying and removing barriers to program success
  • Demonstrate financial acumen to develop a business case, including investments, detailed benefits and link to overall finances of the business
  • Ensure Transformation teams follow Business Transformation Frameworks and best practices thus driving a common high-performance approach
  • Capture key learnings from each Program and feed these back into Transformation Governance Methods & Tools to improve methodologies and share best practice
  • Ensure governance processes and decisions are applied consistently
  • Manage, measure and track change impacts as a result of the Program

Continuous Improvement Culture

  • Develop systems and execute strategies to implement a continuous improvement program and culture that delivers substantive productivity and / or profitability gains year over year
  • Lead advanced process improvement activities through the engagement of teams, subject matter experts, stakeholders and benchmarking
  • Utilize lean principles and systems thinking to identify complex interrelated processes that contribute to the success of an organization
  • Partner with the leadership team to identify the best countermeasures and combined solutions to address root causes
  • Provide expert advice and leadership in implementing action plans and development of sustainment / control plans for solutions

People Management

  • Lead the Business Engagement & Digital Transformation Program Management team with integrity, transparency and empathy
  • 1 : 1s with ca. 7 FTEs, performance reviews, development and goal setting in addition to hiring and promoting career paths for individual team members

PROFESSIONAL EXPERIENCE & KNOWLEDGE

  • Experience leading teams who have delivered business process transformation on a large, medium and small scale
  • Utilize change management principles & drive the change in the organization
  • Deep experience mentoring program and project managers including project management techniques, stakeholder engagement, project execution, business impact quantification, etc.
  • Deep understanding of relevant business processes and systems, with the ability to take a business capability-oriented view toward project execution
  • 8+ years large scale project / program management experience
  • Experience in business capability models; understanding of how data flows and is consumed in enterprise workflows

EDUCATION, CERTIFICATES

  • Higher university degree
  • Agile, Six Sigma and / or PMP certifications highly desired

PERSONAL COMPETENCES

  • Proven experience building relationships, collaborating, and influencing others
  • Advanced problem-solving, organization, and time management skills
  • Active listening skills to ensure feedback identifies and drives areas of improvement
  • Superior communication and presentation skills
  • The ability to learn quickly and pick up tools, systems, and processes in record time.
  • Ability to understand business needs globally and address them with practical, simple and efficient solutions
  • Strong ability to see beyond what is requested to what is needed
  • Ability to see the big picture as well as the depth of a situation
  • Ability to translate complex concepts to individuals at all levels tailors the message well to the respective audience
  • Open towards challenges and problem solving manages pressure effectively and copes well with setbacks
  • Flexible in approach can work with stakeholders with various and potentially conflicting needs enabling effective progress
  • Ability to manage the risk of the correctness of information versus effective decision making
  • Effective negotiation and conflict resolution skills
  • Dealing well with ambiguity and working in a dynamic environment with switching priorities
  • Ability to work easily in virtual & hybrid environments, through communicators, emails, video conferences

About Lundbeck

Tirelessly dedicated to restoring brain health, so everyone can be their best

With billions of people living with brain diseases around the world, our purpose couldn't be more important or more worth striving for.

Every day we work tirelessly to change the outcome for these people. We are a community of specialists fiercely dedicated to restoring brain health, drawing on, and embracing, the uniqueness of every employee.

Our global footprint

Our approximately 5,600 employees in more than 50 countries are engaged across the entire value chain throughout research, development, production, marketing, and sales.

Our pipeline is focused on bringing forward treatments for rare and niche brain diseases, and our products are available in more than 100 countries.

We have research facilities in Denmark and the US, and our production facilities are located in Denmark, France, and Italy.

Lundbeck generated revenue of DKK 17.7 billion in 2020 (EUR 2.4 billion; USD 2.7 billion).

For additional information, we encourage you to visit our corporate site www.lundbeck.com, and connect with us on Twitter at Lundbeck and via LinkedIn.

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