Overview :
SOFTSWISS is looking for a Product Owner - Employee Experience Platform to lead the strategy and development of our internal platform for employees. The Platform started as a branded merch store, but today it's much more : recognition, gamification, onboarding, and cultural activations. We're building a digital product that unites multiple elements of employee experience in one place. We need a Product Owner who knows how to manage platforms, design gamified user flows, and calculate the economics behind engagement.
Purpose of the role :
As the Product Owner of the Employee Experience Platform, you'll own the platform end to end : shaping its roadmap and backlog, ensuring smooth collaboration with development, design, and PX&C, building gamification mechanics and unit economics that actually work, and delivering features that make employee experience tangible. Your goal is to turn Employee Experience Platform into a central touchpoint where employees connect with our culture, learn about our products, recognize each other, and enjoy a modern digital workplace every day.
Key responsibilities :
- Own and evolve the product strategy and backlog : features, UX improvements, drops, campaigns.
- Collaborate closely with development, design, and PX&C teams to drive platform growth.
- Design and validate gamification mechanics (tokens, badges, challenges, levels) to boost recognition and engagement.
- Build and track the unit economics of the platform : token circulation, redemption rates, cost per engagement, ROI.
- Partner with Finance and Analytics to make sure gamification and monetization models are sustainable.
- Ensure smooth daily operations : assortment, logistics, integrations.
- Gather feedback and run research to improve platform usability and employee experience.
- Track and report key metrics : platform usage, recognition participation, onboarding completion, etc.
- Align the platform with employee journey together with Onboarding team, People Experience, HRBP, Talent Development, and leaders across functions.
- Lead a small team : set goals, coach, and keep focus on the big picture.
Required Experience :
5+ years in product management or managing digital platforms.Background in e-commerce, marketplaces, or gamified platforms.Strong analytical skills with proven ability to calculate and optimize unit economics.Solid knowledge of Agile / Scrum, UX, and customer journey mapping.Excellent English skills.Nice to have :
Experience with loyalty programs, internal economies, or gamification design.HR-tech or employee engagement platform experience.Understanding of logistics and e-commerce operations.Russian language is a strong plus.Our Benefits :
Full-time remote work opportunities and flexible working hoursPrivate insuranceAdditional 1 Day Off per calendar yearSports program compensationComprehensive Mental Health ProgrammeFree online English lessons with a native speakerGenerous referral programTraining, internal workshops, and participation in international professional conferences and corporate events.Learn more about our hiring process here – what to expect, how to prepare, and what makes SOFTSWISS different.