Network Engineer

Responsibilities :

• Drives technology design, implementation, execution and / or optimization for customer projects / accounts.
• Works with customers to plan, design, configure and / or diagnose suite of products, services and solutions to accelerate customer outcomes
• Assists customers with integration and implementation of tools, systems and service assurance
• Supports presale activities and translate business requirements into solution design
• Builds customer simulations in test labs to resolve / validate complex problems and compatibility issues
• Creates and delivers customer collateral, portals, documentation and knowledge transfer
• Aligns technical deliverables to customer business outcomes
• Drives customer technology transitions, influencing solution architectures and services
• Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services' strategies and goals
• Communicate at all levels of seniority for example in case of escalations.
• Acting as a trusted advisor and building business long-term relationship with customers across European region
• Participate in or lead complex Data Center and Cloud infrastructure projects (network)
• Solve complex, cross-functional issues (might include network, ACI, VXLAN, NMS, automations)
• Test solutions in the Internal Labs
• Provide technical support for customers during software and hardware upgrades
• Participate in regular status meetings and ad-hoc interactions with customers
• Manage your deliverables and responsibilities while maintaining high customers' sentiment
• Support Project Managers (PM) in project tracking and in resolution of project issues

Scope :

Complexity :

Minimum Qualifications :

Please note this role is in Krakow & Warsaw.