Infra Tech Support Practitioner

Overview

Join to apply for the Infra Tech Support Practitioner role at Accenture Poland .

We’re looking for new team members to help support our internal processes here at Accenture, and we want to hear from individuals who are eager to develop their career, regardless of their experience level! You’ll play a key part in driving accurate processes, process improvements, and automation, developing relationships with key partners, and supporting our many employees globally!

The Work

• Provide support for hardware, software, and network-related issues reported by end-users.
• Assist in troubleshooting and resolving technical problems under the guidance of senior team members.
• Escalate complex issues to higher-level support personnel when necessary.
• Learn and apply best practices for system monitoring and performance optimization.
• Contribute to infrastructure upgrades and expansions.
• Aid end-users with technical inquiries and follow established procedures for issue resolution.
• Collaborate with senior colleagues to deliver user training on IT tools and procedures.
• Embrace challenges as opportunities and be proactive in skill enhancement and enthusiastic about professional growth.

What you’ll need

Bonus points if you have

What we offer

What we believe

Accenture does not discriminate against employment candidates based on race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation, or any other basis impermissible under Polish law. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities. Sustainability is one of our greatest responsibilities, and we embed it into everything we do and for everyone we work with.

Clicking apply I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes, and that it is a data controller within the meaning of GDPR. More information about Accenture can be found here :

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