Technical Consulting Engineer – Security HTTS (Firewall).

Krakow, Poland
Cisco
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This role can be located anywhere in Poland or Portugal"

What You’ll Do

Main responsibilities :

  • Be a trusted technical authority to global Cisco customers and partners.
  • Work with customers via collaboration tools to solve highly complex technical issues.
  • Engage in cross technology collaborations to help solve issues in heterogeneous network environments.
  • Contribute to knowledge base and troubleshooting guides. Train junior engineers and work as a team.
  • Be the first to lay hands on the latest and greatest technologies in the field of networking security.
  • Collaborate with engineering team to improve product quality by identifying and submitting software defects.
  • Recreate customers technical problems in internal state-of-the-art Cisco lab.

Who You Are : Main requirements :

Main requirements :

  • Minimum 4+ years of related experience involving customer support in Security technologies.
  • Technical knowledge with proven experience in networking and network security equivalent to CCNP level knowledge (Cert not required)
  • Knowledge and experience in Cisco firewalls
  • Evidence of troubleshooting skills on high level
  • Foundation of Linux / UNIX command line tools / environment
  • Fluent in English, written and spoken

We'll be very impressed if you can also show one of these :

  • Good Linux skills, Windows troubleshooting
  • Scripting Languages
  • Relevant industry certification.
  • Experience configuring, troubleshooting Cisco Security Products.
  • Presentation and training skills

Development opportunities :

  • Grow your technical and soft skills
  • Ability to present in seminar and conferences such as Cisco live and partner meetings
  • Support in pursuing Cisco Certification.
  • Contribute to Cisco intellectual capital. (Automation projects, Hackathons, etc.)
  • Mentoring and coaching.
  • Becoming Subject Matter Expert.
  • Giving back to local and global community. (charity events)
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