HR Contact Center Associate with Italian and English – 12-months

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Description

• This role can be office based in Prague, Czech Republic. Additionally, this can be a Home Office based role - it can be performed from any location within Romania, Poland, Slovakia and Czech Republic.

At Amazon we believe that every day is still day one.

It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. This is your chance to make history.

Join the HR Contact Center team, which supports Amazon across certain EMEA (Europe, Middle East and Africa) countries. Our team provides a multi-language capability to the internal customers, and is looking for HR Contact Center Associates with Italian and English to join us. Reporting to a Team Manager, the team acts as first point of contact for employees and managers via phone, live chat, email, and internal case management systems by answering Employee's life-cycle queries related to benefits, payroll, leave of absence, data management, onboarding and terminations as well as processing absence reporting requests.

Key job responsibilities

Home Office Requirements

Basic Qualifications

Preferred Qualifications

Preferred qualifications :

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