Collections Analyst with Spanish/Portuguese

Lublin, Polska
Randstad Polska
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The large international company opens its headquarters in Lublin!

This is a chance to grow and gain valuable experience with a global leader!

We are looking for people for whom communication in Spanish / Portuguese is not a problem.

The Collections Analyst will be responsible for ensuring the collection activities meet the requirements of the company by maximising collections, reducing aged debt and collating high quality dispute information whilst maintaining a professional relationship with internal & external customers and partners.

what we offer

  • stable job based on an employment contract
  • attractive payment
  • working in a multicultural and diverse environment with employees from over 30 countries
  • significant opportunities for development within the organization
  • training to improve knowledge, continuous access to a platform that facilitates the adaptation process in the company
  • attractive benefits package : medical care, life insurance, Multisport card
  • co-financing of language courses
  • co-financing of cinema and theater tickets
  • co-financing of holidays
  • employee recommendation program
  • teambuilding meetings
  • fresh fruits
  • lack of dress code
  • possibility of hybrid work

your tasks

  • achieve daily, weekly or monthly targets as assigned by managing & collecting debt within the AR ledger
  • responsible for collecting all revenue allocated on behalf of the agency
  • participate in cash forecasting and planning, where requested
  • participate in month end reporting
  • oversee the accurate and timely reporting of client queries via GetPAID
  • responsible for ensuring the standards of credit control relations are adhered to
  • managing the integrity of the notes and supporting documentation regarding queries from clients
  • ensure daily cash received is allocated accurately by securing relevant documents from customers
  • assist in any ad hoc projects as directed by the Collections Supervisor

what we expect

  • minimum of 3 years’ experience working in a multinational collections function
  • proven track record in collections and query resolution
  • strong negotiation skills
  • ability to work to tight deadlines in order to achieve monthly / assigned collection targets
  • highly organised and able to prioritise tasks, while being flexible and proactive
  • commercially focused with a strong client service approach
  • previous experience of working in a fast paced collections environment
  • ability to build and maintain strong working relationships both internally and externally
  • a proven team player with excellent communication skills, analytical skills and attention to detail
  • completely literate in English and Spanish / Portuguese
  • intermediate / advanced excel skills
  • SAP experience an advantage
  • GetPaid experience an advantage

Agencja zatrudnienia nr wpisu 47

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